Ah yes....skewed and chewed up paper in an auto fed scanner. What fond
memories of using high speed
imagers. I too have encountered this problem. (we used Kodak 5000
scanners). Here are some tips that
may or may not help you, that helped us most of the time. Hopefully they
will. If the Fujitsu is anything like the
Kodak, there is a small rubber roller about two to three inches wide at the
mouth of the scanner. When the paper is placed in the input tray, the
roller meets the paper and this is where the chaos begins.
1) Try fanning (or cascading) the stack of paper before putting it in the
tray.
2) Look for any folds at the corners of the pages that might hook the pages
together when pulled into the scanner.
3) Have someone guide the pages into the machine by applying slight
fingertip pressure on the page corners farthest away from the roller.
4) Always check the temperature of the machine and the area surrounding
it.(overheated machines are VERY temperamental)
5) Make sure to clean the intake roller daily.
6) Check for any foreign objects near the intake roller(I'm sure you've
already done this) like staples, paper clips or small pieces of torn paper.

Skewed pages was a continuous problem when we used auto feeds for scanners.
They are designed to be a hands free option to feeding your scanner, but
you have to have your hands all over it to make sure the pages go in
straight. A purpose defeating option that we got rid of. We decided to just
have our own people feeding the scanners because the scanners had a
difficult time feeding themselves.

I hope this helps you!!! Good Luck!!!!

Kelly Brannon
Site Records Retention Coordinator
Celestica Corp., Foothill Ranch  CA
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