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Subject: JOB POSTING: US-PA-Horsham-Records Management Relationship Manager
From: Peter Kurilecz <[log in to unmask]>
Reply-To:Records Management Program <[log in to unmask]>
Date:Sun, 8 Dec 2002 12:48:39 EST
Content-Type:text/plain
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text/plain (103 lines)


This was found on Monster.com -- PeterK



PURPOSE AND SCOPE: 

Provide ongoing supplier/vendor management for enterprise-wide Records 
Management Program. Responsible for the initial identification of program 
opportunities, development and negotiation of programs and their operational 
parameters. Work with business units to define requirements. Negotiate 
business deal and contractual service levels with supplier(s). Identify other 
enterprise-wide records management opportunities, identify process 
requirements, workflow, develop program, communicate and implement. Identify 
and track savings.



ACCOUNTABILITIES: 

Responsible for the daily operational relationship between suppliers and/or 
vendors and 

the GMACR internal clients enterprise-wide. 

 Ensure smooth operation of the ongoing relationship and manage the 
supplier’s/vendor’s performance to established SLA’s. 

Negotiate contract and fees with suppliers and/or vendors created by process 
changes.

Act as liaison and advocate of internal clients who interact with program. 

Negotiate service level adjustments to existing program agreements, modify 
programs, develop contract.

Communicate perimeters to business units. 

Partner with our suppliers and/or vendors and our customers to develop 
tracking of activity and reporting of program to ensure service levels are 
developed and maintained. 

Manage the internal demand management to ensure that the procurement program 
benefits are being fully realized. 

Develop initiatives and recommendations for integrating record management 
improvements. 

Perform non-compliance review and develop plan including communications to 
bring non-compliant users into program. 

Support corporate initiatives.



SKILLS 

Excellent written and interpersonal skills

Excellent mediation skills

Good management skills with the ability to influence and lead others

Extensive organizational skills

Ability to function independently while coordinating the activities of others

Work closely with customers, vendors and suppliers and all levels of the 
enterprise

Detail-oriented and have the ability to handle multiple priorities while 
producing results

Make good analytical decisions in challenging situations

EXPERIENCE REQUIREMENTS:

College degree preferred or equivalent 3 –5 year experience in a relationship 
management position, contract, program and SLA development, and process 
improvement skills.

Five years experience in supervising or managing processes or departments.

Real estate or mortgage banking courses helpful.



    


Additional Information  
Salary: USD 59,000.00 to USD 79,000.00 per year 
Position Type: Full Time, Employee 
Ref Code: CRP903    
Contact Information 
<A HREF="mailto:[log in to unmask](CRP903)">[log in to unmask]</A>
GMAC Mortgage
100 Witmer Road
Horsham PA 19044
Fax: 877-301-6527   
    

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