Several people have asked me about the NPS study, handwritten notes for
which indicated it's 16x more expensive to maintian a digital archive as
compared to paper. The case study was done by Diane Vogt-O'Connor at the
NPS. Whether she's still there or not, I don't know. The NPS contact info
Jerry VanLoozen <[log in to unmask]> (a reader of this list) has
prepared 'The Dark Side of Document Imaging: The Hidden Cost of Capture'
(I am in no way associated with him, so this is not a sales plug, he just
let me know about it & I'm passing it along) if you're interested in a
more recent info link.
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