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Subject: Re: [Medium Prob SPAM] Voice Mail Audio Files on User PCs
From: Bil Kellermann <[log in to unmask]>
Reply-To:Records Management Program <[log in to unmask]>
Date:Thu, 16 Jun 2005 14:17:44 -0700
Content-Type:text/plain
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 Tom:

My company has done this for several years.    In our system, the
content is intermingled with email.  Handling such content is a
burgeoning problem in the regulatory response/litigation discovery
domain.


William Kellermann, Esq.
Director, Corporate Legal Systems
Summation Legal Technologies
  a CT Corporation Company

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Tom Wilson
Sent: Thursday, June 16, 2005 1:42 PM
To: [log in to unmask]
Subject: [Medium Prob SPAM] Voice Mail Audio Files on User PCs

I just discovered today that we now have an in-house application which
allows a user to opt to receive and manage voice mail on their computer
rather than their phone.  One of the features of the application allows
the user to download and save any voice mail message as an audio file.
Of course my ears perked up because this can create a new breed of
record.



Do any of you have similar applications in your company and if so have
you incorporated language about this into policies and schedules or do
you simply categorize appropriate messages as electronic records and
list it as another file format.  I assume there are programs which can
transcribe with some degree of usefulness the voice into words for the
purpose of searching so I can only imagine what opposing counsels could
do with voice mails.



I've heard this was coming for years, but it showed up on my doorstep
today!



Tom

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