Steve,

Do you have valuable papers coverage for your records?  

We do on some of our collections/records centers.  It depends on the 
records stored

How quick do you expect to be contacted by the CRC after a disaster?

I would expect a courtesy call with the basics within 24 hrs and then a 
more detailed follow-up as soon as a review of the situation has been done

When do you think that a commercial records center should tell you
specifically which of your records are involved?

Again a courtesy call that I had records involved and then a more specific 
notification  within a reasonable timeframe after an assessment is done- 
probably a couple of days from the ability to determine 

What do you expect the commercial records center to pay regarding
stabilization and/or restoration?
Immediate stabilization and then independent assessment by neutral expert 
of whether record are salvageable


What do you expect your organization to pay for, regarding stabilization
and/or restoration?
Restoration cost depending on value of records 

My 2 cents


Steve Petersen CRM
Records Manager
Rockwell Collins Inc
319.295.5244

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