The realm of IT is to manage the use and application of technology. With
regard to corporate knowledge, records, information, transactions ( and
all the other euphemisms and derivative terms to describe human work
product for an entity), IT is equivalent to an offsite storage vendor for
paper records. IT is responsible for ensuring access to ESI through sound
decision-making with technology with respect to user needs/expectations. I
doubt any organization, especially one with a records manager, has an
agreement with an offsite storage vendor to destroy records without formal
advance notification or authorization. Imagine Iron Mountain destroying
records based on description saying "copies of testimonies" because they
deemed them duplicates without first consulting with the owner of the
records. Of course, IT can help streamline the application of retention
schedules for ESI through technology but should in no way be responsible
for dictating how long or short ESI must be retained. That is our realm.
MetLife \ Legal Affairs
27-01 Queens Plaza North
Long Island City NY 11101
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