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My university does not have any centralized ERMS (or a file plan) nor
any plans to implement one. However, I get asked all the time for a
session on how to manage email. We're an Outlook/Exchange server shop
that allows (and encourages) .PST files. I know it's not the most ideal
set-up but it's what I'm working with. We currently have no universal
policies that affect all users other than that if the user chooses not
to Auto-Archive or manually archive their mailboxes/folders then the
contents are deleted after 90 days. Hence why most people choose to
archive.
Keeping that in mind, I'd like to put together a training presentation
on the best ways to manage your email inbox complete with some tips and
tricks specific to MS Outlook 2007. Therefore, does anyone have any
suggestions of books/websites/etc that I should look at in order to find
these tips and tricks? Or maybe you know of some that you would like to
share. For example, I know there's a way to set up a message to
"expire" but I'm not sure the best way to take advantage of this
function.
Thanks in advance,
Erin Vandenberg
Director of Records Management
Office of the Secretary
DePaul University
55 E Jackson, Suite 850
Chicago, IL 60604
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