Topic: Once Upon A Time there was a paper/microfilm/microfisch/ based
office...the rest of the story. I will describe how we changed our business
process, implemented a content management system, lessons learned and where
we are today.
The Marion County Health Department (MCHD) improved customer service and
employee satisfaction by converting records stored on microfilm, a file
card, or paper dating back to 1872. An overview of how MCHD managed and
achieved its RIM goals, e.g., backup and recovery components, as well as an
expectation that a document and all related documents could be retrieved in
three seconds. The solution needed to be user friendly and manageable by
Registration & lunch start at 11:30, Presentation at noon, Finish at 1:00
Meeting Cost: $15.00 ARMA & AIIM Members / $20.00 Non-members / First time
Cost includes lunch with RSVP. Location: Rolls Royce Training Center
R.S.V.P at armaindy.org by noon April 19th
Forensic Innovations, Inc.
Main: (317) 773-9717 Direct: (317) 430-6891
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<http://www.forensicinnovations.com/blog> Innovations Blog
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