I'm looking for some help from folks who work for medical service providers about the retention of Worker's Compensation Claims that are appealed for payment by the provider - basically the worker comes to the provider and receives services, filing a WCC with their workplace/state - who then pays the provider for the services. If the claim was only partially paid by the workplace/state - the provider may appeal to receive additional payment. Once this is settled, how long would you retain the records related to these appeals?
Thanks - please feel free to ask for additional information if this does not make sense.
Caroline J. Walters, MA, MLS
University Records Officer/Records Management
Information Security, Policy, and Records Office (ISPRO)
Office of the Vice President/CIO
University of Virginia, 2400 Old Ivy Rd.
Box 400898, Charlottesville, VA 22904-4898
Phone: (434) 243-9162
Fax: (434) 243-9197
Email: [log in to unmask]
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