Nolene, while I agree with all of the excellent comments made by others, I will disagree in one area:  NOTHING substitutes for a site visit.



The site visit must be made with a checklist based on your known business requirements, which you can derive from the ARMA publication.



I realise this is not what you wanted to hear.



Very best of luck,



Fred

--------------------------------------

Frederic J. Grevin

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Office: 212-312-3903





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