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Well put, Mike Giazzoni. I, for one, will print out and add your thoughts
to enhance my "tutor assertiveness" lesson.
-----Original Message-----
From: Mike Giazzoni [ x3885 ] [mailto:[log in to unmask]]
Sent: Tuesday, March 21, 2000 10:25 AM
To: [log in to unmask]
Subject: Re: TUTOR ASSERTIVENESS (with apologies for length)
I agree with Barb. I've found that the least effective tutoring sessions
can generally occur when a tutor is a "push-over," providing whatever his
or her student asks. This is not to say students don't sometimes know
what they need--sometimes they do. In general, though, tutors must be
assertive when their students are unaware of learing skills problems, when
students are developing an unhealthy relationship with their tutors, or
when the students ask unethical questions.
Often, students focus on content area help when they also need help with
test anxiety, learning skills, note-taking, or smart study habits.
Students with these types of problems often tend not to be able to
recognize them and often think their problem is a lack of mastery of
material. It takes an assertive tutor to turn the conversation to cover
not only content area, but also learning skills, issues.
Also, when students are becoming "dependent" on their tutors (and I know
there's disagreement on whether "dependence" is always bad, but let's
assume here that this case is unhealthy), students tend to ask for lots
of extra tutoring time. What the student may really need is to go to the
study lounge and try some problems on his/her own, and it takes an
assertive tutor to watch out for this.
Finally, some students ask for answers to take-home quizzes, and tutors
MUST be assertive in following learning center policy and avoiding
unethical behavior.
I have found assertiveness training to be a critical part of tutor
training. We use role-playing to simulate difficult situations that
tutors may come across, providing a safe environment for tutors to explore
the issues involved and possible strategies for dealing with them.
Assertiveness is not aggressiveness; it is a personality trait that even
peers and friends possess. Though tutors may see themselves as peers and
friends, they have a responsibility of being a respectable peer and good
friend--with the courage to say what is right and keep the relationship
healthy.
Michael Giazzoni
___________________________________________________
Michael Giazzoni
Coordinator of Math and Science Tutoring
Program for Academic Success
Point Park College
[log in to unmask]
On Tue, 21 Mar 2000, Barb Stout wrote:
> Jim: Keep in mind that assertiveness isn't aggressiveness. I think the
tutor can
> say also most anything if they word it in a question form to get their
point
> across. For example, "have you read that section in the text?" "whay
exactly is
> it you don't understand? if you could explain that in more detail I can
better
> help you.", etc.Barb
>
> Jim Bell wrote:
>
> > The philosophical basis for peer tutoring is that the student-tutee and
> > student-tutor are peers (see Bruffee). Thus requiring tutors to be
assertive
> > runs somewhat against the fundamentals of the method. Similarly, when I
> > asked my tutors what role they played, they said "Friend." Again, while
> > being assertive with friends is certainly possible, tutors may feel it
moves
> > them away from their preferred "friend" role and toward the unwanted
> > "teacher" role (read: authority figure). Assertiveness training for
tutors
> > is an intriguing idea, but it would have to be thorough to work.
> >
> > Jim Bell
> > Coordinator, Learning Skills Centre
> >
> > > -----Original Message-----
> > > [mailto:[log in to unmask]]On Behalf Of June Haynes
> > >
> > >
> > > Our two year community college has a culturally diverse student body
of
> > > which approximately 82% are first generation college students. We are
> > > also aeconomiclly deprived rural area. Many of our students need
> > > academic support on campus but are not seeking it. How do I reach
these
> > > students. Also, many of my tutors don't have a clear understanding of
> > > how to be assertive in connecting with the students that do utilize
our
> > > tutoring and computer lab. n Please offer suggestions that I might use
> > > in my next tutor training and our daily activities.
> > > Thank you,
> > > June ,
> > > EOSC
> > >
>
> --
> Barbara M. Stout
> Supplemental Instructional Specialist
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