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RECMGMT-L  May 2000

RECMGMT-L May 2000

Subject:

Re: CRM Debate

From:

Peter Kurilecz <[log in to unmask]>

Reply-To:

Records Management Program <[log in to unmask]>

Date:

Mon, 29 May 2000 20:04:20 EDT

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (121 lines)

I knew that things were too quiet for too long on this list. And it has been
quite a while since the list has had its usual 'CRM or non-CRM' donnybrook. I
enjoy jumping in a day late and a dollar short on these type of discussions
because I can , hopefully, provide some sort of reasoned response. So let me
begin by responding to some individual items.

Harry (The Emperor has no clothes) Paget wrote:
<...suspect that the overwhelming majority of Human Resources professionals
who <are tasked with hiring.. do not have the slightest idea what the
initials "CRM" stand <for,..
Having seen several ads (requiring or preferring the designation) I agree
that they don't know what is required to achieve the designation. How can
this be resolved? One way would be for either ARMA or the ICRM to contact the
offending company and to inform them of the errors of their ways.


Shanauzelda Montgomery wrote:
<I'm sure that the ad you saw that stated "CRM" is required would be more
than <happy to interview a non CRM  with years experience and new innovative
ideas to <bring to the table.
Sorry, Shanauzelda, but the game isn't played that way. I know of three
advertised positions that stated "CRM required" and those without the
designation were put to one side. One position advertisement received over
50+ responses but only 3 were from CRMs. Guess who was interviewed. One
advertiser stated to me that they knew what was required to obtain the
designation and that they used the requirement to narrow the field.  (see
also Bill Roach's comment)

Shanauzelda also wrote:
<... educators who passed the teachers certification exam felt they would be
<rewarded and recognized over non-certified teachers...
Which state allows non-certified teachers to teach in public schools? Teacher
certification is required in order to teach in public schools. This I know
having seen the folderol my better half went through to get hers (Even though
she has a MBA in Statistics and a BA in French.) funny thing my wife has a
retired college physics professor in one of her classes. He was becoming
certified so that he could (after 25 years at the college level) teach at the
high school level. He quit when he reviewed a high school physics textbook
that had 25 authors only one of which had a degree in physics. Guess the
others' degrees.

Doug Allen wrote:
<This is a world driven by credentials and by certifications.
BINGO. If you don't believe that then look at all the certifications touted
by the various bar associations. Look at the medical profession with their
board-certified designations. Financial planners, insurance specialists,
accountants, archivists, actuaries, purchasing managers, facilities managers,
reals estate professionals, benefits specialists. I could go on but t appears
that every profession these days now have some sort of certification
available. Sorry but certifications separate. Just as do licenses.
One day your manager will come to you and say "Why aren't you a CRM?" What
will be your answer? Yes that can happen. I have a brother who is an
engineer, better yet he has the PE designation. He was in the engineering
profession for over ten years before he received it. Why did he take so long
to get it? Because he just didn't want to get it. Not until his manager came
to him and said you will get it. Why? My brother provide expert testimony for
his company. As such without the PE designation he had to qualify himself as
an expert. That generally involved 8 hours worth of testimony about his work
experience. But as a PE all he had to do was say he was a PE and he was
accepted as an expert witness.

Eric Mark wrote:
<Why is the exam offered only to those at the Records Manager level?
Please visit the ICRM website and reread the experienced required.

Larry Medina wrote:
<because you could walk the walk and talk the talk

Sorry folks I cann't stand it anymore the phrase is
"soandso can talk the walk but they cann't walk the talk" repeat after me

TALK THE WALK and WALK THE TALK once more

TALK THE WALK and WALK THE TALK. (thank you)

Dick King wrote:
<In most professions you certify at increasing levels and increase
certification as <responsibility and knowledge increase.
which professions Dick? I know of only one with progressive certification
that is the Actuary profession. You are either a CPA or not. I do agree about
the mundane and trivial archival jobs requiring certification and paying in
the low 20s. However I think the low pay came well before the certification.

Doug Allen wrote:
<...see us extend certification to all of the content management areas
(imaging, <workflow and electronic document management technologies)
Definitely! I believe that the ICRM constantly updates the exams. I would
imagine that Part 5 Technologies has changed greatly from when I took it in
1988 (when typewriters still existed in offices, harddrives were a massive 20
megs of space,you felt lucky with 1 meg of RAM, 8 inch floppies ruled, the
DS/DD 5 1/4 floppy was just coming onto the market AND 9600 baud modems
RULED!)

Once one has obtained their certification they must maintain it. I don't know
the numbers but I have heard that there are many CRMs who have lost the
designation due to their failure to obtain maintenance credits (jump in
O'Brien with the figures please). Certification maintenance t'aint easy
McGee, but it is a necessary part of any (repeat) any certification program.


Finally
Yes the decision to go after the designation is a personal one. If you are
happy with your current position and do not plan to move on then the decision
not to pursue it is probably correct, BUT in my 20 year career I have found
that in order to move up I must move around (change jobs) and that the CRM
designation has greatly aided that effort. True not all certifications truly
provide evidence of competency.  It also appears from various statements that
there is a lot of misinformation floating around about the designation and
its requirements. The ICRM must rectify this problem and I will gladly assist.


Oh well this debate/discussion will come up again. I am proud that I have the
designation.

And remember it is

Talk the walk and walk the talk.


Peter Kurilecz
[log in to unmask]

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