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Hello listers...
Long time lister and lurker here. Just thought i'd add my 2 cents to
the Smarthinking discussion... given that they're one of my
employers.. :) Between Burck and Jelaine you've got a pretty
good overview of the program...and btw, nice description, jelaine..
What i'd like to add to it is a bit of information about the tutors. I've
been with Smarthinking as a lead statistics and math e-structor for
almost a year and a half and know many of the other e-structors
(on a virtual basis of course, but with several good 'real' friendships
as well). I believe i'm correct in saying that the majority of the
estructors are college and university level instructors, professors,
and even the ocassional department chair. We also have a few
high school teachers, and perhaps a couple of grad students as
well, but it's primarily college level faculty. I've got to say the level
of experience and expertise amongst the group is incredible.. both
pedogogically and personality-wise, which is a definite factor in on-
line interaction. I've researched many online tutoring sites over the
years and as far as i can tell, there simply is not, nor has there
been, a program or platform that compares to Smarthinking. I
recommend it to my own students (altho only when either myself or
our learning ctr is not available) and have absolutely no hesitation
in recommending it to anyone else.
This is not a sales pitch, honest... i unfortunately don't get a
commission per student or per anything else... :) but just a bit of
additional information for anyone who may have questions or
concerns. It's simply a wonderful additional resource for students,
and isn't that all that matters?
I'd be happy to answer any questions anyone might have, and hope
this has been useful to anyone checking out online resources.
And back to lurk mode.. :) By the way, this is a great list and i
thank all of you for your years of advise and suggestions.
Kate Jakobson
Mathematics Specialist
Aquinas College
Grand Rapids, MI
[log in to unmask]
From: Burck Smith <[log in to unmask]>
Subject: Re: Smarthinking
To: [log in to unmask]
> Hi Jelaine and the rest of the List --
>
> Your description is essentially accurate. Here are a couple of corrections:
>
> Technology:
>
> IE or Netscape works on PC's and IE works on Macs; Netscape on Macs does not
> work due to the many permutations of Java support required. For more
> information, go here:
>
> http://www.smarthinking.com/static/pub_common/technical.cfm?view=custsupport
>
> Hours:
>
> 24/7 for all levels of Math;
> 4 pm - 1am EST for Statistics, Accounting, Economics, Grammar
> 9 pm - 1 am EST for Chemistry and Spanish
> 24/7 Question submission and Essay submission
>
> Online Writing Lab:
>
> For Kentucky Schools, the writing lab is staffed by University of Kentucky
> tutors using SMARTHINKING's platform. All other schools are staffed by
> SMARTHINKING's writing e-structors.
>
> Please contact me on or off the list with additional questions. Thanks.
>
> Sincerely,
>
> Burck Smith
> CEO, SMARTHINKING
> www.smarthinking.com
> [log in to unmask]
>
>
> ----- Original Message -----
> From: "Jelaine McCamish" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Wednesday, September 26, 2001 1:47 PM
> Subject: Smarthinking
>
>
> > Several people have asked me about my Smarthinking training, so I thought
> > I'd just put my notes (cut and pasted from Word, which made them lose some
> > formatting). I take responsibility for any confusion.
> >
> > SMARTHINKING WORKSHOP
> > Phone Conference 9-14-01 Learning Resource Center Room L-105
> > Internet address: www.smarthinking.com
> > Jelaine McCamish
> >
> > Their advice: don't use Netscape; for Windows' users, always use Internet
> > Explorer. (You can use Netscape for MacIntosh.)
> >
> > Areas tutored and hours available:
> > Math - (basic math, pre-algebra through college algebra, trigonometry,
> > geometry, single variable calculus, and introductory statistics) is
> > available 24 hours daily.
> >
> > The other subject areas are available only certain hours; see schedule.
> > Economics - macroeconomics principles, microeconomics principles)
> > Accounting - (accounting principles, managerial accounting, financial
> > accounting)
> > Writing - (writing for any subject; brainstorming; grammar; creative,
> > business and technical writing; ESL; developmental writing, and first year
> > English classes)
> > Chemistry and Spanish
> >
> > Hours of Service:
> > The peak hours of service are late afternoon and evening. (I asked him
> what
> > would happen once all of Kentucky's OCC/OTC students were on - would that
> > cause a loggerjam. He said it might; they'd have to see what happens.)
> >
> > Tutors:
> > The online writing tutor is from the University of Kentucky. All of the
> > other tutors are through Smarthinking. Tutors all have prior teaching
> > experience.
> >
> > Archives:
> > There are archives so that each student can see what he has done. A
> student
> > cannot see any other student's archives.
> >
> > Usage Reports:
> > Smarthinking will send usage information on Smarthinking to Fran Davis.
> The
> > information will include the number of students and the amount of usage
> > time. They'll send us a standard form so that we can request certain
> > information be obtained the next time. Down the road, students will be
> able
> > to access their own timed work.
> >
> > Making Use of Smarthinking:
> > Smarthinking recommends that all learning centers work with faculty to get
> > them to refer students to us.
> >
> > To get on Smarthinking:
> > Use user name (they'll assign you one) and password (they'll assign you
> > one).
> > This takes you to "Create an Account." Fill in all of the required
> blocks.
> > A window that says "Hold Everything" comes up. Close the window.
> > On the toolbar, go to "tools."
> > Go to "internet options."
> > Go to "advanced."
> > Go to java script or java vm."
> > Remove the check from the box for "JIT compiler for virtual machine
> > enabled."
> >
> > Your information in your account comes up. You may want to print it,
> since
> > it has your sign-on name and password. Then, click "continue." "My Home
> > Page Comes Up." Choose whatever section you would like to view.
> >
> > You can (1)connect with a tutor immediately; (2) send a question to a
> tutor.
> > When you send a question, you'll receive an answer within 24 hours. The
> > question goes into a que. A bell rings on the computer to let you know
> when
> > you can talk - on the whiteboard - to the tutor. (3) schedule a personal
> > tutoring session; (4) submit your writing; (5) look at the academic
> > resources, such as study skills; and (6) search the schedule to find a
> tutor
> > right for you.
> >
> > To find the hours each subject is available for tutoring, go to the bottom
> > of that screen to "Schedule at a Glance," and click on the scrolling text
> > that says, "Review our new and expanded hours of service."
> >
> > When you are through, click on "log out."
> >
> > I believe Mr. Burck is on the listserv and can clear up any mistakes I may
> > have made in my notes.
> >
> > Right now, the TLC staff is still trying to get familiar with
> Smarthinking.
> > (trying to work around other duties) No students have used it yet. I
> > believe the best use for us will be that students will get help during
> hours
> > that we're not open.
> >
> > Jelaine McCamish
> > Instructional Specialist
> > Teaching and Learning Center
> > Owensboro Community College
> > 4800 New Hartford Road
> > Owensboro, KY 42303
> > [log in to unmask] or
> > [log in to unmask]
> > (270) 686-4470
> >
> >
> > _________________________________________________________________
> > Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp
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