Online ad banner from AT&T:
    http://m.doubleclick.net/670799/net_bar_160x600.gif

Images of "hand-drawn" charts:

    1. length of supply chain vs. broken links
    http://www.att.com/business/return/images/cs_art2.gif

    2. workers out of the office vs. workers out of the loop
    http://www.att.com/business/return/images/cs_art3.gif

    3. people on your network vs. people on your back
    http://www.att.com/business/return/images/cs_art1.gif

Full advertisement:
    http://www.att.com/business/return/index2.html

Name the pain ... then a solution.

As of 8:06p PST, 2002-01-17, Google returned 28 hits for the query "Return on Communication":

    http://www.google.com/search?q=%22return+on+communication%22

Rich