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RECMGMT-L  March 2002

RECMGMT-L March 2002

Subject:

Re: To CRM or Not to CRM?

From:

"John J. O'Brien, CRM, MLT" <[log in to unmask]>

Reply-To:

[log in to unmask]

Date:

Mon, 4 Mar 2002 11:53:50 -0800

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (111 lines)

Quick two cents on this between meetings.

My certification directly contributed to winning my first managerial
position years ago. It has been a positive factor in securing contracts,
though I tend to work in organizational change grounded on RM practices and
leadership coaching. I have yet to find an RM program that employs either
service - and that means my CRM is being appreciated by non-RM clients.  The
CRM has added credibility in my educational work and has been directly
related to teaching opportunities (college and university level, core
curriculum as well as continuing ed courses).

As Steve notes, a distinction of the CRM is that it is not a certificate
earned through passing an ICRM sponsored course.  The inherent conflict of
interest in generating revenue through certifying does not exist.  The ICRM
is an accredited organization testing a body of knowledge that represents
some depth of a broad range of RM fundamentals and includes testing of
management competencies so that CRMs' can integrate RM into leadership
contexts.

FYI, the ICRM may well move into some educational activity in the future,
but if so, it will be as a means to provide development to the membership,
not as a means to educate towards the certification itself.  This maintains
a historical integrity that is important to our members.

As a last thought, when going for a management position, the HR department
knew nothing of the CRM and did an investigation including review of the
examination outlines (see www.icrm.org) to decide how to rate the CRM. It
was determined that the testing of broad learning acquired over five years
(max.) of combined formal and informal study, could be equivalent to a
graduate degree.  It was acknowledged that this would differ depending on
the learner's approach, academic experience and competencies. (I lucked out
;-)

The CRM examinations test a body of knowledge. Because there is no one
course that results in a CRM, most candidates study, experience, and learn
far in excess of any minimal requirement in order to achieve the
certification. That is also why you will find CRMs who excel in special
media management, others in archival interests, others in leadership and
management, others in records facility services, others financial or HR
management, in taxonomy design, etc. The learning toward achieving the CRM
is where the focus should be...it is empowering and success enabling.  The
certification is icing on a cake of your own baking.

In my view, the strength of the CRM lies as a foundation for excellence in
RM practice, and more, in grounding a variety of business and organizational
practice areas that are not deemed RM but inevitably rely on it. (What
doesn't?) This enables a CRM to pursue specializations of personal interest,
without abandoning the field. It is the only certification of which I am
aware that offers potential to link practical RM concerns to conceptual
issues of knowledge building for quality outcomes, the purview of
leadership.

Not everyone chooses to think of it that way. That reflects the diversity of
our membership.

Cheers,
John

____________________________________________
John J. O'Brien, CRM, MLT
Consultant, Speaker, Facilitator, Coach
Knowledge Resource Development & Change Management
ISI Global - Interactive Strategies, Inc.
www.isiglobal.org
____________________________________________
President, Board of Regents
Institute of Certified Records Managers (ICRM)
www.icrm.org



-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]]On
Behalf Of Peter Kurilecz
Sent: Monday, March 04, 2002 10:56 AM
To: [log in to unmask]
Subject: Re: To CRM or Not to CRM?


On Mon, 4 Mar 2002 12:41:48 -0600, McFadden, Deborah
<[log in to unmask]> wrote:

>Would
>also be interested in stories from persons who actually received
promotions,
>job offers and the like that can be directly linked to their CRM.

Since 1988 I have accepted 4 different job offers each job offer was
directly linked to my having the CRM designation. Review the ARMA CareerLink
and see how many positions have the following qualifiers;

"CRM desired"
"CRM required"
"CRM preferred"

And I suppose we will hear from the usual naysayers about the CRM
designation (and any other certification for that matter), so let me just
say that NO one forces anyone to sit for the exams. It is a matter of
individual choice. If you believe that achieving the CRM designation will
assist you in your career then go for it. There are several CRMs in the
North Texas area you might contact them especially those who have recently
gained the designation in the last two years.

Peter Kurilecz CRM, CA
[log in to unmask]

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