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RECMGMT-L  September 2002

RECMGMT-L September 2002

Subject:

Job Posting: Europe, Records Management Technical Consultant

From:

Brendan Reid <[log in to unmask]>

Reply-To:

[log in to unmask]

Date:

Fri, 27 Sep 2002 10:02:19 +0200

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (71 lines)

1.1     Records Management Technical Consultant with Open Text Corp.

1.1.1   General Description

A Records Management product specialist is required to perform records
management software installations, product training, and technical support
for new and existing customers.  This onsite work will involve close
interaction with the customerís records management team and require frequent
travel throughout Europe.  This career position may lead to opportunities
within the technically focused Professional Services team or customer
focused Sales team.  Applicants with extensive Records Management experience
will be given preference over applicants with technical computer
backgrounds.   For company information visit www.opentext.com

1.1.2   Location

This position is based in Beaconsfield (London) UK although considerations
would be made to base this position from an alternative Open Text office in
Europe, such as    St. Gallen Switzerland.

1.1.3   Responsibilities

        Performs onsite product installations and upgrades
        Provides training, customer and internal, on Open Text Records Management
products
        Works with customers to develop User Acceptance Test scripts and training
material for developed solutions
        Works under minimal supervision to accomplish the tasks assigned
        Assists with proposal development and post-implementation reviews
        Prepares weekly status reports on all project activities
        Acts as a liaison between customers and the company when requested
        Provides product support to the Customer Support Teams, as required

1.1.4   Knowledge and Skills

        Thorough knowledge of Records Management
        Strong customer service, communication and interpersonal skills
        Thorough knowledge of installing and configuring at least one Records
Management product such as iRIMS
        Basic understanding or experience with:

         Windows NT/2000 and/or Unix operating system environments
         Oracle or MSSQL Server DBMS products

      Experience in document management solutions, workflow management or
web content management solutions are preferred
      Proficiency with MS Office Suite

1.1.5   Academic
        Bachelorís degree or Diploma, preferably related to Information Technology,
or equivalent experience
        English with French, German or other European languages would be an
advantage

1.1.6   Work Environment

The work is performed in a general office environment.  However, work
outside of these hours may be necessary due to project schedules, and
deadlines. European travel is required.  The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job.  Reasonable
accommodations can be made to enable individuals with disabilities to
perform the essential functions.

1.1.7   Next Steps

To proceed, email your resume, contact information, and introduction to
Brendan Reid at [log in to unmask]

List archives at http://lists.ufl.edu/archives/recmgmt-l.html
Contact [log in to unmask] for assistance

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