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Subject: Re: Emails and .pst files
From: Bernard Chester <[log in to unmask]>
Reply-To:[log in to unmask]
Date:Mon, 9 Dec 2002 09:17:23 -0800

text/plain (74 lines)


Bad move.  PST files can get corrupted -- that is why MS provided a PST
fix up tool.  Plus the format is proprietary and undocumented.  It may
even change between Outlook releases, or be dropped in a future release.

From a records standpoint, they'd be better saving individual messages
in an ASCII format (.txt or .msg) [see File/Save As on Message menu].

If you lose this battle, make sure that the Archive PST is kept on a
network server that is backed up.  And design the system so they use a
rule [Outlook Tools/Rule Wizard] or other tool to copy stuff over.

Bernard Chester , CDIA, ICP
IMERGE Consulting
"Expertise in controlling unstructured information"
mailto:[log in to unmask]
Pacific Northwest Office
7683 SE 27 Street, #316
Mercer Island, WA  98040
office: 206-230-9253 / mobile: 206-979-7389

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Jo Terry
Sent: Monday, December 09, 2002 3:16 AM
To: [log in to unmask]
Subject: Emails and .pst files

Good morning.

Having lurked for a while I'm actually asking a question. I have
searched on Google but would appreciate fellow professional's advice!

Out Human Resources section wants to 'archive' all their emails to a pst
file accessible through Outlook. Apart from my concerns that they are
intending to keep all their emails I am also concerned that they are
saving them outside their file server and away from their other
electronic records, I am also unsure how stable .pst files are.

Does anyone have any experience of dealing with .pst files and know
whethere they are accessible via another package other than Outlook? How
stable they are?  Previously I had recommended saving selected emails
(depending on the subject of it) in .rtf format according to the
retention schedule that we are currently working on with them. I would
also appreciate any feedback generally on ways of storing emails over a
period of time.

I am hoping that we will be able to implement and electronic records
management software package in the authority, which will go some way to
solving some of the problems with managing electronic records.


Joanna Terry (Miss)
Electronic Records Manager
Modern Records Unit
Worcestershire County Council
County Hall
Spetchley Road

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