Greetings to the list. I've been lurking here for quite a number of years, and have learn a tremendous amount from the various topics that have been discussed. I'd like to thank everyone for that.
Now, I have a more specific request. I've searched the ARMA site and the great list of resources there, but have yet to find what I need. Does anyone know of some industry standard base line information or studies related to records management activities, (i.e., time and motion info for creating a file, filing, retrieval, etc.)?
Any help would be greatly appreciated.
John Masters, MIT
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