I'm researching the topic of what information and records management programs in the workplace (specifically government) are going to look like in the next 5-10 years. What sorts of technologies, issues, etc. will likely exist 5 years down the road, or further if we can project that far.
I've located relevant articles from the Center for Digital Government and a few federal government reports as well. I'm looking for more information about what an office could be like that would effect records. I.e.- paperless? prevalence of instant messaging? records storage concepts/centers?
Thanks for any help,
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