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would anyone on the list be able to suggest any work that has
conceptualized professionals as weak ties in comparison to volunteers?
I have seen the idea that professionals -- for instance lawyers, doctors,
teachers, or in my case ICT consultants in digitally divided communities --
are part of formal bureaucracies and therefore are not part of the social
networks of people who may turn to them.
But I am looking at some data that suggests that if someone is getting paid
to provide a service, not really part of some large faceless bureaucracy,
but working for an organization known in the community, they may be known
by name, and can be thought of as a weak tie to the person they are
helping, relative to someone volunteering their help. Karen Pettigrew's
work on nurses and seniors is the only other place I have found this idea.
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