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(sorry, first message went without a subject ! )
I have just finished giving a presentation to a health care organization
interested in using social network analysis in quality improvement efforts.
To help focus our objectives and build a case for the feasibility of the
network approach in effecting change, I would like to refer to some studies or
cases that have used social network techniques/results to:
(1) inform or design organizational strategies (e.g, increase collaboration,
leverage organizational knowledge, eliminate bottlenecks, integrate peripheral
actors, develop expertise locators)
(2) the effects of such social network-informed strategies on some measurable
outcomes (e.g., performance, information sharing, etc).
A literature scan is leading me to some of the works of Borgatti, Cross,
Contractor, Valdis, etc and those related to the design of health (HIV and
substance abuse)interventions (e.g, Valente, Friedman, Latkin, Rothenberg etc).
I would be very grateful if you could point me to other pertinent literature or
evidence. As usual, I will post back to the list my collated responses.
Emmanuel F. Koku, Ph.D
[log in to unmask]
Centre for Urban and Community Studies
University of Toronto
455 Spadina Avenue
Toronto, Canada M5S 2G8
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