Eric,

I have had the same problems you are having, except with an LG
phone. I never did get their software to work. It is a POS.

I did get bitpim to work

http://www.bitpim.org/

Try this and let me know how it goes.

Dan




At 12:04 AM 3/31/2007, you wrote:
>I have taken an interest in cellphone programming, and I was looking
>for a way to transfer my J2ME applications to my cellphone. The
>attached thread is tech support for a data cable that I purchased on
>eBay for $22.25 from a seller with a long history of excellent
>customer feedback. After working with their tech support folks for a
>few days, I find myself wondering whether anyone has ever used this
>kit with my phone model (which was specifically included in the
>product title), followed the enclosed instructions, and gotten this
>cable to work.
>
>I am interested in any advice regarding this problem, but I post this
>thread primarily for your amusement. I particularly enjoyed their most
>recent response. Yes, of course I will reformat my computer in hopes
>that their kit will finally work :-P
>
>Note: extensive quoting removed for easier reading.
>
>/// Eric - Mar 26, evening, posted on BestCellDist website
>
> EMAIL: [log in to unmask]
> MODEL: Samsung SGH-t509
> COMNUM: 4
> COMNUMEDT: 4
> B1: Send
> Remote Name: 24.250.221.165
> Remote User:
>
> Message:
>
>
>I purchased a USB data cable from your eBay store, and it arrived
>today. The item's title in the store was: "USB Data Cable+Driver Kit
>for Samsung SGH-T509 SGHT509!"
>
>I followed the installation instructions carefully, but PC Studio 3
>(which came with the kit) says "Phone not supported!".
>
>I found the COM port for the phone by checking the device manager as
>indicated in the instructions, but I could not find any similar
>information for PC Studio 3. In the device manager, my phone is called
>"SAMSUNG Mobile USB Modem".
>
>What should I try next? Is there another piece of editing software,
>besides PC Studio, that might work better?
>
>Note: I do not know the COM port number for my editing software (PC
>Studio 3) and do not know how to determine that information. I typed
>in 4 because your website required an answer to that question.
>
>/// Tech support - Mar 27, 1:28 PM
>
>Hello,
>
>Thank you for your very helpful details.
>
>Let us check this with Samsung and we'll get back to you. We will try
>to get back to you today, but it may be tomorrow since not all
>employees came to work today.
>
>--
>Kind Regards,
>BestCellDist Tech Support
>CAUTION: To get back to us, simply use the Reply feature in your email
>program, and always include all previous messages in your replies so
>that we will know the exact contest. Tip: Turn you cell phone off and
>back on at least once a day, and do the same with your PC (hybernating
>it's not enough--you must reboot it at least once a day).
>
>/// Eric - Mar 28, 10:31 AM
>
>I wonder if my kit should have had one more CD.
>
>The instructions show separate steps for driver installation and
>editing software installation. The only CD in my kit was Samsung PC
>Studio 3.1 (which claims to include a USB driver). If there is a
>separate driver that I should have received, is it also available for
>download?
>
>/// Tech support - Mar 28, 5:48 PM
>
>Hello,
>
>We do apologize for the delay. If the message is "Phone Not Supported"
>it means it's been recognized, and not supported by Samsung choice.
>
>What cellular carrier do you have? We may have a different type of
>software for the T509. Also, does the T509 have a removable memory
>card?
>
>--
>Kind Regards,
>BestCellDist Tech Support
>CAUTION: To get back to us, simply use the Reply feature in your email
>program, and always include all previous messages in your replies so
>that we will know the exact contest. Tip: Turn you cell phone off and
>back on at least once a day, and do the same with your PC (hybernating
>it's not enough--you must reboot it at least once a day).
>
>/// Eric - Mar 28, 7:39 PM
>
>My cellular carrier is T-Mobile.
>
>My phone does not have a removable memory card. Is there such a card
>that would work with my t509?
>
>My phone has bluetooth, but my computer does not. Adding an external
>bluetooth adapter to my computer could be another option if this data
>cable doesn't work.
>
>Note: There is a typo in your signature. Replace "contest" with "context".
>
>/// Tech support - Mar 29, 3:58 PM
>
>Hello,
>
>Thank you for the correction! We appreciate it.
>
>Perhaps Samsung chose not to support the USB data file transfer
>feature, but you can still use our cable to connect to the Internet,
>etc.
>
>For data transfer, let's try BitPim. The instructions are attached,
>and please let us know how it goes.
>
>You can download the latest BitPim from http://bitpim.org/#download
>(click on Windows 98/ME/2000/XP
><http://prdownloads.sourceforge.net/bitpim/bitpim-0.9.13-setup.exe?download>
>of course)
>
>--
>Kind Regards,
>BestCellDist Tech Support
>CAUTION: To get back to us, simply use the Reply feature in your email
>program, and always include all previous messages in your replies so
>that we will know the exact context. Tip: Turn you cell phone off and
>back on at least once a day, and do the same with your PC (hybernating
>it's not enough--you must reboot it at least once a day).
>
>/// Eric - Mar 30, 8:32 AM
>
>I ran into a problem on step three of the document that you sent. When
>trying to browse for an appropriate com port, I found that the phone
>was listed but marked as unavailable. "It was not possible to open
>this port."
>
>/// Tech support - Mar 30, 6:12 PM
>
>Hello,
>
>The "port unavailable" message has nothing to do with the data
>transferring software. It's possibly due to a Windows bug (that we
>also often experience), but most likely is due to another process
>scanning the ports, therefore making them "unavailable". It is just an
>an annoyance that will go away by changing computer or reformatting
>and re-installing Windows (after backing up everything of course).
>
>--
>Kind Regards,
>BestCellDist Tech Support
>CAUTION: To get back to us, simply use the Reply feature in your email
>program, and always include all previous messages in your replies so
>that we will know the exact context. Tip: Turn you cell phone off and
>back on at least once a day, and do the same with your PC (hybernating
>it's not enough--you must reboot it at least once a day).