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Collaboration software called Lotus Connections...
> IBM has more than 20 corporations testing Lotus Connections, but,
> in fact, the software is already battle-tested. Most of the
> applications have been used inside IBM for months or years. For
> instance, with IBM's internal "blue pages" program, employees can
> search through the entire staff of more than 340,000 people for
> those with just the expertise they need to answer a question.
OK, I found the "right person"... will s/he pay attention to my request?
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