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RECMGMT-L  September 2007, Week 2

RECMGMT-L September 2007, Week 2

Subject:

Responses to Letter to the Boston Public Library. Overdrive. Our libraries come up short.

From:

Don Saklad <[log in to unmask]>

Reply-To:

Records Management Program <[log in to unmask]>

Date:

Tue, 11 Sep 2007 04:11:45 -0400

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (407 lines)

Responses to
Letter to the Boston Public Library
http://yro.slashdot.org/yro/07/09/08/1739235.shtml

Overdrive. Our libraries come up short.
http://yro.slashdot.org/yro/07/09/08/1739235.shtml

   #News for nerds, stuff that matters Search Slashdot
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News for nerds, stuff that matters

Libraries Defend Open Access |
116 comments

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   in any way.
   (1) | 2
     *

Overdrive. Our libraries come up short.
       (Score:4, Interesting)
       by dsaklad (162420) on Sunday September 09,
       @05:38AM (#20527215)
       (http://zork.net/~dsaklad)

       Our libraries come up short with regard to
       overdrive...

       Letter to the Boston Public Library
       http://www.fsf.org/campaigns/bpl.html [fsf.org]

               * Send this page to somebody

       To the Management of the Boston Public Library,

       Don Saklad forwarded me your message which
       reports that OverDrive Audio Books use "copyright
       protection technology" made by Microsoft.

       The technology in question is an example of
       Digital Restrictions Management (DRM)--technology
       designed to restrict the public. Describing it as
       "copyright protection" puts a favorable spin on a
       mechanism intended to deny the public the
       exercise of those rights which copyright law has
       not yet denied them.

       The use of that format for distributing books is
       not a fact of nature; it is a choice. When a
       choice leads to bad consequences, it ought to be
       changed, and that is the case here. I
       respectfully submit that the Boston Public
       Library has a responsibility to refuse to
       distribute anything in this format, even if it
       seems "convenient" to some in the short term.

       By making the choice to use this format, the
       Boston Public Library gives additional power to a
       corporation already twice convicted of unfair
       competition.

       This choice excludes more than just Macintosh
       users. The users of the GNU/Linux system, an
       operating system made up of free/libre software,
       are excluded as well. Since these audiobooks are
       locked up with Digital Restrictions Management
       (DRM), it is illegal in the US to release
       free/libre software capable of reading these
       audiobooks. Apple may make some sort of
       arrangement to include capable software in MacOS
       (which is, itself, non-free software for which
       users cannot get source code). But we in the free
       software community will never be allowed to
       provide software to play them, unless laws are
       changed.

       There is another, deeper issue at stake here. The
       tendency of digitalization is to convert public
       libraries into retail stores for vendors of
       digital works. The choice to distribute
       information in a secret format--information
       designed to evaporate and become unreadable--is
       the antithesis of the spirit of the public
       library. Libraries which participate in this have
       lost their hearts.

       I therefore urge the Boston Public Library to
       terminate its association with OverDrive Audio
       Books, and adopt a policy of refusing to be
       agents for the propagation of Digital
       Restrictions Management.
       Sincerely
       Richard Stallman
       President, Free Software Foundation
       MacArthur Fellow
       http://www.fsf.org/campaigns/bpl.html [fsf.org]
       [ Reply to This ]
          +

Re:Overdrive. Our libraries come up short.
            (Score:5, Interesting)
            by shalla (642644) on Sunday September 09,
            @09:35AM (#20528063)

            I have a response to this. Instead of
            haranguing the libraries, bug the hell out
            of the publishers. As it stands there are
            currently ZERO library vendors that offer
            eAudiobook downloads that are compatible
            with Mac or GNU/Linux because of the DRM on
            the files. This is certainly NOT the choice
            of the libraries.

            I'm a librarian for a public library in
            Pittsburgh. We get requests all the time for
            downloadable audiobooks. We got requests
            before we had any options, and we get them
            now that we offer both OverDrive and
            Netlibrary downloads. At least OverDrive has
            the option to (in some cases, if the
            publisher has allowed it) burn the book to
            CD. After that, you can then import it to
            iTunes and transfer it over to your iPod.
            It's stupid clunky and you're better off
            just getting the CDs in the first place to
            listen that way, but it can be done and
            OverDrive's CEO has been known to tell
            people that.

            Now, here's the question from the library's
            point of view. Is it better to not offer ANY
            eAudiobooks at all, despite the many
            requests for them, than to offer ones that
            can only be used by those with the dominant
            operating system? (We have to make the same
            decision with video games, too. What formats
            do we buy in?) With all due respect to the
            parent poster and to Mr. Stallman, my job is
            not to take a stand on DRM. It's to provide
            materials to the public in the formats they
            want, and that means that in some cases,
            like it or not, we're going to decide to
            offer eAudiobooks that cannot be used by all
            computer users. Just as DVDs cannot be
            watched by VCR owners, and CDs cannot be
            listened to by those with merely a tape
            deck, and Mac software cannot be run on a
            Windows machine. We're going to have to
            judiciously apportion an appropriate part of
            the budget according to demand for the
            items.

            Now, would libraries love to change this?
            Yes. I personally have a list of free,
            non-DRM sites that allow you to download
            eAudiobooks for free that I hand out along
            with instructions on how the
            library-accessible eAudiobooks work. The
            problem is that those sites (such as
            Librivox [librivox.org] or AudiobooksForFree
            [audiobooksforfree.com]) don't offer Janet
            Evanovich or John Patterson or the other
            bestsellers. They're generally things in the
            public domain (obviously), and our patrons
            usually want newer items.

            Every chance I get, I complain to our
            Recorded Books representative (who works
            with Netlibrary) about the DRM limitations
            and make the case that should another
            company come along that offers downloads
            without DRM, we're gone to them no matter
            the cost. The libraries that have told
            OverDrive to buzz off in the past have just
            gotten shrugs. It doesn't change anything.
            (This includes the library located right
            next to Apple Headquarters, by the way. They
            finally gave in to demand.)

            This is something that gets discussed all
            the time amongst librarians and on library
            blogs. My feeling is that complaining to the
            libraries is useless. We agree with you in
            spirit, but in practice, we're going to
            offer the product because our patrons want
            it. What we WILL support you in is
            complaining to the companies themselves, and
            in pushing the publishers to reach for a
            broader market. Instead of writing letters
            to libraries, spend your time convincing the
            publishers that they'll have wider
            listenership (without losing sales) if they
            hit the non-DRM market and convincing
            OverDrive and Netlibrary to begin offering
            other options than the protected WMA files.

            From OverDrive's Web site, here's their
            contact information:

            OverDrive, Inc.
            Valley Tech Center - Suite N
            8555 Sweet Valley Drive
            Cleveland, OH 44125 USA
            Phone: (216) 573-6886
            Fax: (216) 573-6888
            Email: [log in to unmask]
                   info at overdrive.com

            And from NetLibrary's Web site:
            NetLibrary Division Office
            4888 Pearl East Circle, Ste. 103
            Boulder, CO 80301
            USA
            [log in to unmask]
            info at NetLibrary.com

            Or, since NetLibrary is a division of OCLC:
            Headquarters
            OCLC Online Computer Library Center, Inc.
            6565 Frantz Road
            Dublin, OH 43017-3395
            USA
            [log in to unmask]
            oclc at oclc.org

            I hope this helps you look at the issue from
            another point of view, and that in a few
            years we can cheer the end of DRM in
            libraries together.
            Cheers,
            shalla

            [ Reply to This | Parent ]
               o

       shalla (Score:5)

           Starting Score:                 1  point
           Moderation                     +3
     30% Interesting
     40% Insightful
     30% Informative
           Extra 'Interesting' Modifier    0
           Karma-Bonus Modifier           +1
           Total Score:                    5
     *

Re:Overdrive. Our libraries come up short.
                 (Score:2)
                 by shalla (642644) on Sunday September
                 09, @09:41AM (#20528099)

                 Yes, replying to my own post. *sigh*

                 I forgot to mention that Audible.com
                 [audible.com] offers audiobooks for
                 download, and I'm under the impression
                 that they're DRM-free and work with
                 Macs. I haven't tried it, though, so I
                 could be wrong. So a third option would
                 be to somehow convince them (and have
                 them convince their publishers) to
                 enter the library market without adding
                 DRM.

                 And yes, I _DO_ sit around all day and
                 think about things like this and make
                 up lists of where people can get free
                 audiobook downloads. It's not like we
                 don't care. :P
                 [ Reply to This | Parent ]
                    #

Re:Overdrive. Our libraries come up short.
                      (Score:2)
                      by DrgnDancer (137700) on Sunday
                      September 09, @10:28AM (#20528303)
                      (http://www.feyknight.com/)

                      Audible.com files are not DRM
                      free, but they have a DRM agent
                      for Mac. I've used their services
                      and can verify that their content
                      works on Mac exactly the same way
                      as it works in Windows. I don't
                      know about FOSS operating systems;
                      I seriously doubt it works with
                      them.
                      [ Reply to This | Parent ]
                         @

Re:Overdrive. Our libraries come up short.
                           (Score:2)
                           by shalla (642644) on Sunday
                           September 09, @12:42PM
                           (#20529245)

                           Excellent. Thank you for
                           posting that. So they're only
                           a slightly better option,
                           then. Essentially, we're
                           going to have to push the
                           publishers to allow DRM-free
                           downloads, I think.
                           [ Reply to This | Parent ]
               o

Re:Overdrive. Our libraries come up short.
                 (Score:1)
                 by skeeto (1138903) on Sunday September
                 09, @11:12AM (#20528535)
                 (http://www.cse.psu.edu/~wellons)

                 I'm a librarian for a public library in
                 Pittsburgh.

                 I bet your library has "Carnegie" in
                 the name.
                 [ Reply to This | Parent ]
                    #

Re:Overdrive. Our libraries come up short.
                      (Score:2)
                      by shalla (642644) on Sunday
                      September 09, @12:38PM (#20529223)

                      You'd be wrong, actually, though
                      it was a nice guess. Very good
                      chance, statistically speaking.
                      [ Reply to This | Parent ]
               o

Re:Overdrive. Our libraries come up short.
                 (Score:0)
                 by Anonymous Coward on Sunday September
                 09, @04:59PM (#20531347)

                 Two points:

                 1. A public library or publicly funded
                 library (university or otherwise) has a
                 financial obligation regarding how it
                 spends money.

                 2. An ALA affiliated librarian supports
                 the "right to read" as defined in the
                 ALA constitution.

                 Both of these are in conflict with
                 paying for restricted digital
                 materials. If the ALA were effective it
                 would leverage its influence with
                 publishers to eliminate the issue.
                 [ Reply to This | Parent ]
               o

Re:Overdrive. Our libraries come up short.
                 (Score:3, Insightful)
                 by Chandon Seldon (43083) on Sunday
                 September 09, @10:11PM (#20533637)
                 (http://www.ferrus.net/)

     With all due respect to the parent poster and to
     Mr. Stallman, my job is not to take a stand on
     DRM.

                 As a librarian, it absolutely is your
                 ethical/professional responsibility to
                 evaluate the social implications of DRM
                 technology and potentially take a stand
                 on the issue. DRM acceptance has the
                 potential to define the level of access
                 to human knowledge people have. DRM use
                 today has a direct impact on the extent
                 to which libraries can archive
                 information for the future.

                 The model for libraries has always been
                 that the library actually controls a
                 copy of the book / CD / tape and can
                 lend it to anyone at any time.
                 DRM-encumbered files give the publisher
                 complete control - with a default of
                 "deny access". That default is utterly
                 incompatible with the mission of a
                 public library.
                 [ Reply to This | Parent ]
                    #
http://yro.slashdot.org/yro/07/09/08/1739235.shtml
Overdrive. Our libraries come up short.

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