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RECMGMT-L  September 2007, Week 2

RECMGMT-L September 2007, Week 2

Subject:

Re: Responses to Letter to the Boston Public Library. Overdrive. Our libraries come up short.

From:

Don Saklad <[log in to unmask]>

Reply-To:

Records Management Program <[log in to unmask]>

Date:

Tue, 11 Sep 2007 04:13:28 -0400

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (462 lines)

Responses to
Letter to the Boston Public Library
http://yro.slashdot.org/yro/07/09/08/1739235.shtml

Overdrive. Our libraries come up short.
http://yro.slashdot.org/yro/07/09/08/1739235.shtml

Re:Overdrive. Our libraries come up short.
                      (Score:2)
                      by shalla (642644) on Sunday
                      September 09, @11:18PM (#20534173)

                      As a librarian, it absolutely is
                      your ethical/professional
                      responsibility to evaluate the
                      social implications of DRM
                      technology and potentially take a
                      stand on the issue.

                      While I agree that DRM falls
                      within my professional concerns,
                      it's not the main concern of my
                      job, and I'm certainly not going
                      to treat it as such. I have
                      complained to eAudiobook reps
                      about compatibility issues, I've
                      compiled lists of alternate
                      sources of eAudiobooks for
                      patrons, and I've spent countless
                      hours with patrons trying to get
                      their downloading and transferring
                      to their mp3 players to work. And
                      while that is all a part of my
                      job, it is still not the essence
                      of my job, and I have neither the
                      time nor the inclination to make
                      it so.

                      Furthermore, if you want me to
                      compare the use of DRM on
                      eAudiobooks to the use of items
                      owned by public libraries, you
                      won't like the result.

                      The model for libraries has always
                      been that the library actually
                      controls a copy of the book / CD /
                      tape and can lend it to anyone at
                      any time. DRM-encumbered files
                      give the publisher complete
                      control - with a default of "deny
                      access". That default is utterly
                      incompatible with the mission of a
                      public library.

                      Um, that's just not correct.

                      Public libraries have often owned
                      or provided access to a great many
                      items, including books, CDs, DVDs,
                      periodical articles, and
                      audiobooks. While many of those
                      items were physically owned by the
                      library, not all were. Often the
                      public library would only have
                      periodical indexes and would help
                      a patron find where they could get
                      a copy of an article--but the
                      patron would have to secure it
                      themselves or pay for it. The
                      electronic databases of the past
                      15 years are an improvement over
                      that in that we often have access
                      to the full text of many articles,
                      but again, that is leased access
                      and it is controlled in a number
                      of ways that the library pays for,
                      including number of simultaneous
                      users and whether or not remote
                      access exists. If the vendor
                      suddenly decides to shut down or
                      change access or we stop paying
                      for a database, that's the end of
                      access.

                      As for the purpose of DRM on
                      library items, let's look at how
                      your normal library book is
                      handled. Public Library X buys the
                      book and makes it available.
                      Patron A checks said book out.
                      Patron A must return the book to
                      the library or pay for it, and
                      Patron A knows (or should know)
                      that they cannot just photocopy
                      the book because that is copyright
                      infringement. Also, most books are
                      rather prohibitively large to
                      photocopy--you might as well just
                      buy the thing. However, they can
                      read the book and return it, and
                      all is well and good. As for CDs,
                      they can be borrowed and listened
                      to and returned, but I certainly
                      wouldn't let you walk in, pick up
                      one of the library's music CDs and
                      burn a copy for yourself on one of
                      our computers without stopping you
                      and telling you it was a violation
                      of copyright.

                      If we move to the realm of
                      eAudiobooks and attempt to apply
                      the same expectations of a due
                      date where the patron must stop
                      using the item and a restriction
                      on copying the item, we run into
                      problems. The file the patron is
                      downloading is not the one and
                      only file; if the patron does not
                      return it, they aren't billed for
                      it and the library does not have
                      to buy a new one. Instead, it is
                      merely one copy of that original
                      file. In order to make sure that
                      the copy does not continue to
                      exist forever without being
                      checked out again, some form of
                      control must be used on the file.
                      That's where DRM comes in on
                      library eAudiobooks. It also
                      exists to prevent a patron from
                      just copying the audiobook for
                      their own use.

                      Now if this were my own personal
                      audiobook, then no, DRM should not
                      be on it. As a consumer, I am
                      entitled to make back-up copies of
                      my own purchase and listen to it
                      for as long as I want. But as a
                      library patron, it is not your
                      book--you are borrowing it for an
                      amount of time, you do not have
                      the right to make back-ups, and
                      this is the electronic way they
                      enforce that.

                      To turn this back to OverDrive and
                      other eAudiobook vendors, my
                      biggest gripe is not necessarily
                      that they have DRM on the files
                      (because as you can see from
                      above, I can see the uses in a
                      library setting.) It's that they
                      don't support multiple platforms.

                      My first choice would be no DRM at
                      all. In general I don't like it
                      and I think it creates more
                      problems than it solves. That
                      would be the simplest thing for
                      library patrons, and it would get
                      rid of the whole issue of
                      compatibility. However, barring
                      that, then I want multiple
                      compatibility options for my
                      patrons.

                      Finally, in a good many cases, the
                      library DOES own a copy of the
                      book, the CD, the audiobook, etc.
                      in addition to the eAudiobook.
                      That's certainly the case with the
                      popular titles. Generally we're
                      trying to serve as many people as
                      we can.

                      DRM use today has a direct impact
                      on the extent to which libraries
                      can archive information for the
                      future.

                      I think you have a misconception
                      of what libraries do. In general,
                      we aren't necessarily archiving
                      information for the future.
                      Archives archive. Libraries
                      support various communities with
                      access to the relevant information
                      they need, depending on the
                      mission statement of said library.
                      While that may include archiving
                      some information, in a lot of
                      cases it involves chucking a lot
                      more to make room for new stuff.
                      We don't have the physical
                      newspapers from the 80s or 90s. In
                      fact, we don't keep more than the
                      past month. The usage to space
                      ratio wasn't worth it.

                      [ Reply to This | Parent ]
                         @

       shalla (Score:2)

               Starting Score:         1  point
               Karma-Bonus Modifier   +1
               Total Score:            2
     *

Re:Overdrive. Our libraries come up short.
                           (Score:1)
                           by Paua Fritter (448250) on
                           Monday September 10, @07:23AM
                           (#20536675)

     To turn this back to OverDrive and other
     eAudiobook vendors, my biggest gripe is not
     necessarily that they have DRM on the files
     (because as you can see from above, I can see the
     uses in a library setting.) It's that they don't
     support multiple platforms.

                           One of the main reasons their
                           titles are platform dependent
                           is because they use DRM
                           mechanisms which are platform
                           dependent. Why are the DRM
                           mechanisms so tied to
                           specific platforms? One
                           important reason is that to
                           be effective, a DRM mechanism
                           really have to be built into
                           the guts of the system; by
                           contrast, software which is
                           neatly and elegantly designed
                           with portability and
                           interoperability in mind is
                           virtually impossible to build
                           a DRM-enabled system with,
                           because it allows the end
                           user too much flexibility and
                           power.
                           [ Reply to This | Parent ]
                         @

Re:Overdrive. Our libraries come up short.
                           (Score:2)
                           by Chandon Seldon (43083) on
                           Monday September 10, @11:03AM
                           (#20538949)
                           (http://www.ferrus.net/)

     I think you have a misconception of what libraries
     do. In general, we aren't necessarily archiving
     information for the future.

                           Just because you don't
                           archive all (or even most) of
                           the stuff you have doesn't
                           mean that the ability to
                           archive isn't directly
                           valuable to you. Further, I'm
                           100% sure that you would
                           archive *everything* if you
                           had the space to do so.
                           Electronic storage of books
                           and articles means that you
                           naturally do have the space
                           to store everything - DRM
                           just prevents you from of
                           taking advantage of that
                           fact.
                           [ Reply to This | Parent ]
                              -

Re:Overdrive. Our libraries come up short.
                                (Score:2)
                                by shalla (642644) on
                                Monday September 10,
                                @01:41PM (#20541641)

                                Further, I'm 100% sure
                                that you would archive
                                *everything* if you had
                                the space to do so.
                                Electronic storage of
                                books and articles means
                                that you naturally do
                                have the space to store
                                everything - DRM just
                                prevents you from of
                                taking advantage of that
                                fact.

                                IF we had the space and
                                IF we had the money and
                                IF we had the staff and
                                IF we had the time to
                                convert everything
                                physical to digital and
                                IF we had a good enough
                                search algorithm to get
                                relevant results from
                                all the crap that would
                                then be in the mix and
                                IF whatever storage and
                                retrieval methods we
                                chose didn't go obsolete
                                almost immediately, then
                                yes, the library hosting
                                original files and
                                backing them up for
                                every piece of
                                information it ever
                                touched would be ideal.

                                Can I toss in unicorns
                                and a decent wage for me
                                while we're dreaming?

                                The above is never going
                                to happen. (Well, I'm
                                holding out hopes for
                                bits of it, particularly
                                the decent wage bit, but
                                the forces of the
                                universe aligning so
                                that all the others
                                happen at the same time?
                                I can't say I think
                                that's likely.)

                                I understand what you're
                                saying, but I'm afraid
                                that I work too much
                                with practicalities.
                                Items get stolen or
                                ruined. Web sites close.
                                Small press publishers
                                go out of business, and
                                local businesses decide
                                to stop putting out
                                their annual Top Twenty
                                Places to Go Do Whatever
                                (which the public
                                apparently can't live
                                without). There are very
                                few pieces of
                                information that are
                                considered so rare and
                                valuable that they will
                                soon not be either 1)
                                out of date, or 2) not
                                used enough by our
                                patrons that it matters.
                                It's difficult for me to
                                get worked up over
                                whether or not we'll
                                have access to an
                                eAudiobook download of
                                The Devil Wears Prada in
                                twenty years when I'm
                                not even sure if anyone
                                would be able to listen
                                to it then. Or would
                                want to.

                                I should point out that
                                libraries are generally
                                not choosing to do
                                eAudiobook downloads
                                instead of purchasing
                                Books on CD or Cassette.
                                For many, they've taken
                                only a portion of that
                                budget (which might have
                                been spent on, say,
                                extra copies or abridged
                                copies) and put it
                                towards the eAudiobooks.
                                So instead of getting 4
                                unabridged versions and
                                2 abridged versions of
                                the latest Janet
                                Evanovich book on CD,
                                the library might
                                purchase 3 unabridged
                                versions and 1 abridged
                                version. At the same
                                time, one person can
                                check out the OverDrive
                                copy, and if NetLibrary
                                has a copy, multiple
                                people can check it out
                                at once. So in many
                                cases, it's a format
                                option for the patrons.
                                They don't have to use
                                it.

                                From a purely
                                theoretical standpoint,
                                DRM on items deprives
                                people from access that
                                would be useful or
                                necessary in many
                                circumstances. From a
                                practical standpoint, it
                                can serve a purpose in
                                the library. (See my
                                comments about check out
                                times and copyright
                                protection in previous
                                post.)

                                If my choice is between
                                providing bad service to
                                my patrons by ignoring
                                their requests based on
                                a theoretical objection
                                or giving them the
                                service they're
                                requesting and educating
                                them about DRM and
                                working to try and
                                change it while we work
                                with it, then I'm going
                                for the second option.
                                I'm more practical than
                                theoretical in nature.
                                The second never manages
                                to calmly get the
                                hundred people out of
                                the building during the
                                fire alarm. ;)

                                And in the end, I'd
                                rather not be the nanny
                                who says, "No, you can't
                                have this because the
                                DRM isn't good for you."
                                Let the people be
                                educated and decide for
                                themselves. They can
                                always ignore the
                                eAudiobooks and use our
                                Books on CD instead.
                                [ Reply to This | Parent
                                ]
     *

   (1) | 2
http://yro.slashdot.org/yro/07/09/08/1739235.shtml
Overdrive. Our libraries come up short.

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October 2012, Week 1
September 2012, Week 5
September 2012, Week 4
September 2012, Week 3
September 2012, Week 2
September 2012, Week 1
August 2012, Week 5
August 2012, Week 4
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August 2012, Week 2
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July 2012, Week 5
July 2012, Week 4
July 2012, Week 3
July 2012, Week 2
July 2012, Week 1
June 2012, Week 5
June 2012, Week 4
June 2012, Week 3
June 2012, Week 2
June 2012, Week 1
May 2012, Week 5
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May 2012, Week 2
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April 2012, Week 5
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April 2012, Week 3
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February 2012, Week 4
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February 2012, Week 2
February 2012, Week 1
January 2012, Week 5
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January 2012, Week 3
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January 2012, Week 1
December 2011, Week 5
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December 2011, Week 2
December 2011, Week 1
November 2011, Week 5
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November 2011, Week 3
November 2011, Week 2
November 2011, Week 1
October 2011, Week 5
October 2011, Week 4
October 2011, Week 3
October 2011, Week 2
October 2011, Week 1
September 2011, Week 5
September 2011, Week 4
September 2011, Week 3
September 2011, Week 2
September 2011, Week 1
August 2011, Week 5
August 2011, Week 4
August 2011, Week 3
August 2011, Week 2
August 2011, Week 1
July 2011, Week 5
July 2011, Week 4
July 2011, Week 3
July 2011, Week 2
July 2011, Week 1
June 2011, Week 5
June 2011, Week 4
June 2011, Week 3
June 2011, Week 2
June 2011, Week 1
May 2011, Week 5
May 2011, Week 4
May 2011, Week 3
May 2011, Week 2
May 2011, Week 1
April 2011, Week 5
April 2011, Week 4
April 2011, Week 3
April 2011, Week 2
April 2011, Week 1
March 2011, Week 5
March 2011, Week 4
March 2011, Week 3
March 2011, Week 2
March 2011, Week 1
February 2011, Week 4
February 2011, Week 3
February 2011, Week 2
February 2011, Week 1
January 2011, Week 5
January 2011, Week 4
January 2011, Week 3
January 2011, Week 2
January 2011, Week 1
December 2010, Week 5
December 2010, Week 4
December 2010, Week 3
December 2010, Week 2
December 2010, Week 1
November 2010, Week 5
November 2010, Week 4
November 2010, Week 3
November 2010, Week 2
November 2010, Week 1
October 2010, Week 5
October 2010, Week 4
October 2010, Week 3
October 2010, Week 2
October 2010, Week 1
September 2010, Week 5
September 2010, Week 4
September 2010, Week 3
September 2010, Week 2
September 2010, Week 1
August 2010, Week 5
August 2010, Week 4
August 2010, Week 3
August 2010, Week 2
August 2010, Week 1
July 2010, Week 5
July 2010, Week 4
July 2010, Week 3
July 2010, Week 2
July 2010, Week 1
June 2010, Week 5
June 2010, Week 4
June 2010, Week 3
June 2010, Week 2
June 2010, Week 1
May 2010, Week 5
May 2010, Week 4
May 2010, Week 3
May 2010, Week 2
May 2010, Week 1
April 2010, Week 5
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April 2010, Week 3
April 2010, Week 2
April 2010, Week 1
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March 2010, Week 4
March 2010, Week 3
March 2010, Week 2
March 2010, Week 1
February 2010, Week 4
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February 2010, Week 2
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January 2010, Week 3
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January 2010, Week 1
December 2009, Week 5
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November 2009, Week 2
November 2009, Week 1
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October 2009, Week 3
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October 2009, Week 1
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April 2009, Week 1
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March 2009, Week 2
March 2009, Week 1
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February 2009, Week 1
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January 2009, Week 3
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December 2008, Week 3
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November 2008, Week 2
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October 2008, Week 5
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October 2008, Week 3
October 2008, Week 2
October 2008, Week 1
September 2008, Week 5
September 2008, Week 4
September 2008, Week 3
September 2008, Week 2
September 2008, Week 1
August 2008, Week 5
August 2008, Week 4
August 2008, Week 3
August 2008, Week 2
August 2008, Week 1
July 2008, Week 5
July 2008, Week 4
July 2008, Week 3
July 2008, Week 2
July 2008, Week 1
June 2008, Week 5
June 2008, Week 4
June 2008, Week 3
June 2008, Week 2
June 2008, Week 1
May 2008, Week 5
May 2008, Week 4
May 2008, Week 3
May 2008, Week 2
May 2008, Week 1
April 2008, Week 5
April 2008, Week 4
April 2008, Week 3
April 2008, Week 2
April 2008, Week 1
March 2008, Week 5
March 2008, Week 4
March 2008, Week 3
March 2008, Week 2
March 2008, Week 1
February 2008, Week 5
February 2008, Week 4
February 2008, Week 3
February 2008, Week 2
February 2008, Week 1
January 2008, Week 5
January 2008, Week 4
January 2008, Week 3
January 2008, Week 2
January 2008, Week 1
December 2007, Week 5
December 2007, Week 4
December 2007, Week 3
December 2007, Week 2
December 2007, Week 1
November 2007, Week 5
November 2007, Week 4
November 2007, Week 3
November 2007, Week 2
November 2007, Week 1
October 2007, Week 5
October 2007, Week 4
October 2007, Week 3
October 2007, Week 2
October 2007, Week 1
September 2007, Week 5
September 2007, Week 4
September 2007, Week 3
September 2007, Week 2
September 2007, Week 1
August 2007, Week 5
August 2007, Week 4
August 2007, Week 3
August 2007, Week 2
August 2007, Week 1
July 2007, Week 5
July 2007, Week 4
July 2007, Week 3
July 2007, Week 2
July 2007, Week 1
June 2007, Week 5
June 2007, Week 4
June 2007, Week 3
June 2007, Week 2
June 2007, Week 1
May 2007, Week 5
May 2007, Week 4
May 2007, Week 3
May 2007, Week 2
May 2007, Week 1
April 2007, Week 5
April 2007, Week 4
April 2007, Week 3
April 2007, Week 2
April 2007, Week 1
March 2007, Week 5
March 2007, Week 4
March 2007, Week 3
March 2007, Week 2
March 2007, Week 1
February 2007, Week 4
February 2007, Week 3
February 2007, Week 2
February 2007, Week 1
January 2007, Week 5
January 2007, Week 4
January 2007, Week 3
January 2007, Week 2
January 2007, Week 1
December 2006, Week 5
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December 2006, Week 3
December 2006, Week 2
December 2006, Week 1
November 2006, Week 5
November 2006, Week 4
November 2006, Week 3
November 2006, Week 2
November 2006, Week 1
October 2006, Week 5
October 2006, Week 4
October 2006, Week 3
October 2006, Week 2
October 2006, Week 1
September 2006, Week 5
September 2006, Week 4
September 2006, Week 3
September 2006, Week 2
September 2006, Week 1
August 2006, Week 5
August 2006, Week 4
August 2006, Week 3
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August 2006, Week 1
July 2006, Week 5
July 2006, Week 4
July 2006, Week 3
July 2006, Week 2
July 2006, Week 1
June 2006, Week 5
June 2006, Week 4
June 2006, Week 3
June 2006, Week 2
June 2006, Week 1
May 2006, Week 5
May 2006, Week 4
May 2006, Week 3
May 2006, Week 2
May 2006, Week 1
April 2006, Week 5
April 2006, Week 4
April 2006, Week 3
April 2006, Week 2
April 2006, Week 1
March 2006, Week 5
March 2006, Week 4
March 2006, Week 3
March 2006, Week 2
March 2006, Week 1
February 2006, Week 4
February 2006, Week 3
February 2006, Week 2
February 2006, Week 1
January 2006, Week 5
January 2006, Week 4
January 2006, Week 3
January 2006, Week 2
January 2006, Week 1
December 2005, Week 5
December 2005, Week 4
December 2005, Week 3
December 2005, Week 2
December 2005, Week 1
November 2005, Week 5
November 2005, Week 4
November 2005, Week 3
November 2005, Week 2
November 2005, Week 1
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July 2005, Week 3
July 2005, Week 2
July 2005, Week 1
June 2005, Week 5
June 2005, Week 4
June 2005, Week 3
June 2005, Week 2
June 2005, Week 1
May 2005, Week 5
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May 2005, Week 3
May 2005, Week 2
May 2005, Week 1
April 2005, Week 5
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April 2005, Week 3
April 2005, Week 2
April 2005, Week 1
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March 2005, Week 4
March 2005, Week 3
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March 2005, Week 1
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February 2005, Week 2
February 2005, Week 1
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December 2004, Week 5
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