Subject: Re: ROI on Academic Support Services? From: Sara Weertz <[log in to unmask]> Reply-To: Open Forum for Learning Assistance Professionals <[log in to unmask]> Date: Tue, 7 Jan 2014 14:50:01 -0600 Content-Type: text/plain Parts/Attachments: text/plain (91 lines) Or, it could have been Michelle Doney (John Jay College of Criminal Justice/CUNY). This past October, Michelle presented an awesome ATP webinar (Assessing Effectiveness & Outcomes: Ideas for Producing Quantitative Data) in which she calculated efficiency vs effectiveness as tutoring cost per unit: Total Cost of Production __________________ Total Units Produced Michelle's presentation details what goes into the numerator (fixed and/or variable costs) and denominator (per section, per student in service population, per attended appointments, etc.). She also provides some interesting research questions in an effort to demonstrate impact. sal Sara Weertz, M.Ed. Executive Director, First Year Experience ASU Station #10915 Angelo State University San Angelo, TX 76909 (325) 942-2595 [log in to unmask] CRLA President-Elect 2013-2014 www.crla.net **************************************************** -----Original Message----- From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Craig, Alan Sent: Tuesday, January 07, 2014 8:54 AM To: [log in to unmask] Subject: Re: ROI on Academic Support Services? Melissa, Possibly the person at NCLCA may have been Anton Reece from UT Knoxville's Student Success Center? Also, you may want to review the article listed below from JDE in which "the authors present the cost/benefit of the tutoring intervention, demonstrating a surprisingly large return on the investment both to the college and society." The article provides an excellent ROI discussion based on results from the "enhanced Academic Success Center" at Seminole State College in Florida. Gallard, A. J., Albritton, F., & Morgan, M. W. (2010). A comprehensive cost/benefit model: Developmental student success impact. Journal of Developmental Education, 34(1), 10-12,14,16,18,25. Retrieved from EBSCO Host Collegially, Alan Craig Interim Director, GPC Learning & Tutoring Center Past President, NCLCA 770-274-5242 [log in to unmask]<mailto:[log in to unmask]> On Jan 3, 2014, at 11:28 AM, Thomas, Melissa M <[log in to unmask]<mailto:[log in to unmask]>> wrote: Hi everyone! Someone at the NCLCA conference in Charleston this fall mentioned that their office had done an ROI on the cost of their services and what it saved the college in lost revenue, etc... I thought I got the business card of that person but I did not... If you have done something like this can you please contact me? Our Provost is very interested in looking at something like this... Sincerely, Melissa Melissa Thomas, J.D. Director, Center for Student Learning College of Charleston (843)953-8178 Like us on Facebook: http://www.facebook.com/cofccsl http://csl.cofc.edu<http://csl.cofc.edu/> CRLA Past President 2013-2014 www.crla.net<http://www.crla.net/> Stampin' Up! Independent Demonstrator http://www.stampinbythesea.stampinup.net<http://www.stampinbythesea.stampinup.net/> ~~~~~~~~~~~~~~~ To access the LRNASST-L archives or User Guide, or to change your subscription options (including subscribe/unsubscribe), point your web browser to http://www.lists.ufl.edu/archives/lrnasst-l.html To contact the LRNASST-L owner, email [log in to unmask] ~~~~~~~~~~~~~~~ To access the LRNASST-L archives or User Guide, or to change your subscription options (including subscribe/unsubscribe), point your web browser to http://www.lists.ufl.edu/archives/lrnasst-l.html To contact the LRNASST-L owner, email [log in to unmask] ~~~~~~~~~~~~~~~ To access the LRNASST-L archives or User Guide, or to change your subscription options (including subscribe/unsubscribe), point your web browser to http://www.lists.ufl.edu/archives/lrnasst-l.html To contact the LRNASST-L owner, email [log in to unmask]

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