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Subject:

Re: Innovative Educators Experience/Feedback

From:

Laurie Hazard <[log in to unmask]>

Reply-To:

Open Forum for Learning Assistance Professionals <[log in to unmask]>

Date:

Thu, 31 Mar 2016 17:50:56 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (596 lines)

Hi Katie,

Full disclosure: I have experience with Innovative Educators in a variety of capacities. I have done webinars for them and I have also recorded a few of the Student/Tutor Lingo videos.   More importantly though, my institution uses their "products."  Our tutor training program uses Tutor Lingo, for instance.  First, they are WONDERFUL to work with--no pressure.  They are passionate about what they do and really just want to support us and our work. They are educators just like we are.  You really feel like Innovative Educators is part of our community working with us in partnership.   I have worked with them since they started the company and  my students like their produces.  I use them in our FYE, our Advising and Learning Assistance areas.  Feedback on student evaluations are largely positive.  What can I say?  Worth it!

Laurie
www.lauriehazard.com

-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Adkins, Katie
Sent: Thursday, March 31, 2016 1:13 PM
To: [log in to unmask]
Subject: Innovative Educators Experience/Feedback

Good morning, 

We are considering utilizing Innovative Educators products for both professional staff and tutor training.  Does anyone have any experience with the webinars or other products?  Is the content worth the price?

Thank you, 

Katie


KATIE ADKINS
Strategic Learning Specialist, Learning Strategies Management Center for Student Academic Success

PHONE(509) 313-4035
www.gonzaga.edu/learningstrategies





-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of LRNASST-L automatic digest system
Sent: Wednesday, March 30, 2016 9:03 PM
To: [log in to unmask]
Subject: LRNASST-L Digest - 29 Mar 2016 to 30 Mar 2016 (#2016-80)

There are 9 messages totalling 616 lines in this issue.

Topics of the day:

  1. Sharing names of tutees with Faculty (3)
  2. CRLA REMINDER -- deadline for proposals is April 1st!
  3. FCLCA Conference Registration & Payment Due Thursday at 5pm!
  4. Online tutoring (2)
  5. Time Limits (2)

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----------------------------------------------------------------------

Date:    Wed, 30 Mar 2016 13:49:56 +0000
From:    Martha Krupa <[log in to unmask]>
Subject: Re: Sharing names of tutees with Faculty

Hi Megan,

Like many other Writing Centers, we do not provide faculty with names of those who visit us.  The request for verification must come from the student.  I think this encourages communication between student and faculty which is as it should be.  If a student asks, we provide a purple slip that is filled out by the tutor explaining what assignment, course and strategies were discussed at that session.  The tutor signs it and gives it to the student to give to his/her faculty member.  No FERPA issues!

Martha Krupa
Niagara University
716-286-8075

-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Megan Penyack
Sent: Monday, March 28, 2016 2:44 PM
To: [log in to unmask]
Subject: Sharing names of tutees with Faculty

Hello,

I apologize if this subject has come up often but I've had trouble finding what I'm looking for in the archives. I was wondering if those of you who coordinate tutoring/tutor centers provide the names of students who come for tutoring to their faculty members. If your center has a clear written policy either way, would you be able to share it with me?

We do not provide faculty with names but are happy to work with faculty and students when it comes to best supporting the student. However, we have had an increase in the number of faculty who are asking for the names and we are trying to get a sense of best practices and what might work best for everyone involved. For example, if you do share the names of students who come in for tutoring with their faculty, how are students made aware of that?

Thank you,
Megan

Megan Penyack, MATESOL, EdM
Coordinator of Academic Services
Center for Academic Excellence
Berry Library and Learning Commons, 131
Salem State University
978-542-6717

Looking for a Peer Tutor? Login to TutorTrac: https://tutortrac.salemstate.edu!


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------------------------------

Date:    Wed, 30 Mar 2016 13:55:41 +0000
From:    "Trammell, John" <[log in to unmask]>
Subject: CRLA REMINDER -- deadline for proposals is April 1st!

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------------------------------

Date:    Wed, 30 Mar 2016 15:02:29 +0000
From:    "Hamon, Sara S." <[log in to unmask]>
Subject: FCLCA Conference Registration & Payment Due Thursday at 5pm!

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Last chance!  FCLCA conference registration is available at the full price =
($200 for professionals or $125 for students) ONLY through this Thursday, M=
arch 31st.   Payments must be received by this same deadline, but you can p=
ay online using PayPal.  If you have any questions about payment, you may c= ontact our Treasurer, Lindsay Singh at [log in to unmask]<mailto:[log in to unmask]
du> or 239-590-7992.  Hope you will join us!

For more information, see the conference schedule and registration links fo= r our April 7-8 event in Orlando at: http://www.floridacollegelearning.org/=
#!2016conference/c1g98

Sincerely,

The FCLCA Executive Board
Jennifer Bebergal, President (Florida Atlantic University) Esmeralda Sweeney, Vice President (Broward College) Lindsay Singh, Treasurer (Florida Gulf Coast University) Sara Hamon, Secretary (Florida State University) Patricia Maher, Immediate Past President (University of South Florida) Rebecca Piety, Professional Development Officer (University of Central Flor=
ida)
Yeshua Machado, Marketing & Publications Officer (Broward College)



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------------------------------

Date:    Wed, 30 Mar 2016 16:22:10 +0000
From:    Jered Wasburn-Moses <[log in to unmask]>
Subject: Re: Online tutoring

We used to use SmartThinking. We now use NetTutor, as well as their WorldWideWhiteBoard product for in-house tutoring. Our plan is to transition to all-in-house online tutoring.

Jered Wasburn-Moses
Associate Director for Tutoring Programs Learning Assistance Programs Northern Kentucky University http://lap.nku.edu University Center 170F
(859) 572-5779

-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Mishoe, Martha
Sent: Wednesday, March 23, 2016 10:35 AM
To: [log in to unmask]
Subject: Online tutoring

Good Morning,
I am looking for information about online tutoring programs that currently being used and your opinions on which are best.  We currently use Smarthinking for our Adult Education Program across the state but are wondering if there is something better out there.  Any thoughts or suggestions would be greatly appreciated.

Martha Mishoe, M.Ed.
Student Success Coordinator
Southern Wesleyan University
P. O. Box 1020 | SWU Box 1994
907 Wesleyan Drive | Central, SC 29630
864-644-5036 (office) | 864-644-5973 (fax) www.swu.edu<http://www.swu.edu/>

For I know the plans I have for you, declares the Lord, plans to prosper you and not to harm you, plans to give you hope and a future.    Jeremiah 29:11


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------------------------------

Date:    Wed, 30 Mar 2016 16:25:50 +0000
From:    Jered Wasburn-Moses <[log in to unmask]>
Subject: Re: Online tutoring

We use WorldWideWhiteboard from Link-Systems (https://www.link-systems.com/content/worldwidewhiteboard). It keeps recordings of sessions (both the chat log and the board itself), which you can review either in movie mode or as an image.

It does not integrate with TutorTrac (they offer their own whiteboard product). It has its own built-in scheduling component (I think), but we use TutorTrac to schedule our sessions. WWWB does integrate with Blackboard and other LMS's through SSL.

Happy to share other details off-list.

Jered Wasburn-Moses
Associate Director for Tutoring Programs Learning Assistance Programs Northern Kentucky University http://lap.nku.edu University Center 170F
(859) 572-5779

-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Michael B. Key
Sent: Wednesday, March 23, 2016 3:31 PM
To: [log in to unmask]
Subject: Re: Online tutoring

Are there platforms where our Tutors can tutor students online? I am primarily looking for services that can log transcripts of chats. And if one even exists, one that can integrate with TutorTrac.

*Thank you,*
Michael

Michael B. Key
Learning Initiatives Coordinator
Office of Learning Resources (OLR)
Ryan C. Harris Learning Teaching Center (LTC)
Room: 023A

University of Dayton
300 College Park
Dayton, OH 45469-1302

Phone: 937-229-2066
Fax: 937-229-3270
TTY:  937-229-2059 (available for individuals who are deaf and hard-of
hearing)
Email: [log in to unmask] <[log in to unmask]>
Website: go.udayton.edu/learning

*Learn more about:*
Office of Learning Resources at go.udayton.edu/learning Tutoring at go.udayton.edu/tutoring Supplemental Instruction at go.udayton.edu/si Global Learning Support at go.udayton.edu/olr/global The Write Place at go.udayton.edu/writeplace Disability Services at go.udayton.edu/disability

CONFIDENTIALITY NOTICE
The information contained in this electronic message is confidential and intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this e-mail or any of its components is strictly prohibited. If you have received this email in error, please "reply" to the sender.

On Wed, Mar 23, 2016 at 11:38 AM, Mandren Kreps <[log in to unmask]>
wrote:

> We just switched to Tutor.com and love it so far.
>
> -----Original Message-----
> From: Open Forum for Learning Assistance Professionals [mailto:
> [log in to unmask]] On Behalf Of Mishoe, Martha
> Sent: Wednesday, March 23, 2016 9:35 AM
> To: [log in to unmask]
> Subject: Online tutoring
>
> Good Morning,
> I am looking for information about online tutoring programs that 
> currently being used and your opinions on which are best.  We 
> currently use Smarthinking for our Adult Education Program across the 
> state but are wondering if there is something better out there.  Any 
> thoughts or suggestions would be greatly appreciated.
>
> Martha Mishoe, M.Ed.
> Student Success Coordinator
> Southern Wesleyan University
> P. O. Box 1020 | SWU Box 1994
> 907 Wesleyan Drive | Central, SC 29630
> 864-644-5036 (office) | 864-644-5973 (fax) 
> www.swu.edu<http://www.swu.edu/
> >
>
> For I know the plans I have for you, declares the Lord, plans to prosper
> you and not to harm you, plans to give you hope and a future.    Jeremiah
> 29:11
>
>
> ~~~~~~~~~~~~~~~
> To access the LRNASST-L archives or User Guide, or to change your 
> subscription options (including subscribe/unsubscribe), point your web 
> browser to http://www.lists.ufl.edu/archives/lrnasst-l.html
>
> To contact the LRNASST-L owner, email [log in to unmask]
>
> ~~~~~~~~~~~~~~~
> To access the LRNASST-L archives or User Guide, or to change your 
> subscription options (including subscribe/unsubscribe), point your web 
> browser to http://www.lists.ufl.edu/archives/lrnasst-l.html
>
> To contact the LRNASST-L owner, email [log in to unmask]
>

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To contact the LRNASST-L owner, email [log in to unmask]

------------------------------

Date:    Wed, 30 Mar 2016 16:30:42 +0000
From:    Jered Wasburn-Moses <[log in to unmask]>
Subject: Re: Time Limits

We allow up to two hours per week, per course, per Center, with an additional hour for students from identified populations (or pretty much anyone who asks).

I'm not sure how you would regulate "per paper"--it seems like that would be labor-intensive.

Jered Wasburn-Moses
Associate Director for Tutoring Programs Learning Assistance Programs Northern Kentucky University http://lap.nku.edu University Center 170F
(859) 572-5779

-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Gerhea W.Chuber
Sent: Monday, March 28, 2016 2:00 PM
To: [log in to unmask]
Subject: Time Limits

Colleagues,


Do any of you put a time limit on the  number of visits per week or the total amount of time a student can have per assigned paper in your writing labs?


Rhea Chuber

Learning Specialist-Reading

MCC-Maple Woods

Humanities 105

816-604-3197

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------------------------------

Date:    Wed, 30 Mar 2016 16:40:02 +0000
From:    Jered Wasburn-Moses <[log in to unmask]>
Subject: Re: Sharing names of tutees with Faculty

We do share with the instructor of record (using automated reporting in TutorTrac), unless the student specifically requests that we not do so.

Our view of FERPA is that the course instructor is, by default, one of those persons identified by 99.31(a) of the Act: 

"An educational agency or institution may disclose personally identifiable information from an education record of a student without the consent required by 99.30 if the disclosure meets one or more of the following conditions:

"(1)(i)(A) The disclosure is to other school officials, including teachers, within the agency or institution whom the agency or institution has determined to have legitimate educational interests."

On the other hand, I actually was not aware that TutorTrac had an "opt-in" checkbox option. I may investigate this in the future.

The truth is, most instructors couldn't care less. They delete the email every week without a glance. Some do read the emails; a smaller number give extra credit for tutoring attendance. A very, very small minority find some way to punish students for making use of our services.

Jered Wasburn-Moses
Associate Director for Tutoring Programs Learning Assistance Programs Northern Kentucky University http://lap.nku.edu University Center 170F
(859) 572-5779

-----Original Message-----
From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Megan Penyack
Sent: Monday, March 28, 2016 2:44 PM
To: [log in to unmask]
Subject: Sharing names of tutees with Faculty

Hello,

I apologize if this subject has come up often but I've had trouble finding what I'm looking for in the archives. I was wondering if those of you who coordinate tutoring/tutor centers provide the names of students who come for tutoring to their faculty members. If your center has a clear written policy either way, would you be able to share it with me?

We do not provide faculty with names but are happy to work with faculty and students when it comes to best supporting the student. However, we have had an increase in the number of faculty who are asking for the names and we are trying to get a sense of best practices and what might work best for everyone involved. For example, if you do share the names of students who come in for tutoring with their faculty, how are students made aware of that?

Thank you,
Megan

Megan Penyack, MATESOL, EdM
Coordinator of Academic Services
Center for Academic Excellence
Berry Library and Learning Commons, 131
Salem State University
978-542-6717

Looking for a Peer Tutor? Login to TutorTrac: https://tutortrac.salemstate.edu!


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Date:    Wed, 30 Mar 2016 13:07:07 -0400
From:    Megan Penyack <[log in to unmask]>
Subject: Re: Sharing names of tutees with Faculty

Thank you all for your thoughtful responses. For some reason I stopped getting messages from the List serv after I posted this question, so I've just read them all on the archives. 

To respond to a question, no, the few times I've been asked this semester, it has not been for extra credit. 

Also, I didn't realize TutorTrac allowed students to answer whether or not it is ok to share information about their tutoring session with anyone. And, I like the idea of a form.

I have a lot to think about based on your responses to my question. Thank you again!
Megan

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Date:    Wed, 30 Mar 2016 13:22:40 -0400
From:    "Michael B. Key" <[log in to unmask]>
Subject: Re: Time Limits

This is an interesting thread. We don't currently have a limit, except that we discourage back-to-back appointments for the same course with the same Tutor. I don't believe I would ever revoke a student's privilege to Tutoring based on misuse of the service. If they begin not showing up for scheduled appointments, I cancel the series and email the student that they are welcome to reschedule if needed. We've not had disciplinary issues that would warrant dismissal from our Tutoring space.

However, we do try to keep all of our appointments under 45 minutes.
Customer Service Assistants and Managers gently remind Tutors and Clients when they've reached 45 minutes for several reasons:

   1. We try to maintain a fluid current of traffic in Walk-In
   2. Clients often get more frustrated or are less engaged after 45 minutes
   3. In the past, Tutors felt time was not spent productively because
   students would come in and hold up a Tutor all night, almost as a homework
   buddy

Do you have similar limits in your centers? How do you bolster clients reception of these limits?

*Thank you,*
Michael

Michael B. Key
Learning Initiatives Coordinator
Office of Learning Resources (OLR)
Ryan C. Harris Learning Teaching Center (LTC)
Room: 023A

University of Dayton
300 College Park
Dayton, OH 45469-1302

Phone: 937-229-2066
Fax: 937-229-3270
TTY:  937-229-2059 (available for individuals who are deaf and hard-of
hearing)
Email: [log in to unmask] <[log in to unmask]>
Website: go.udayton.edu/learning

*Learn more about:*
Office of Learning Resources at go.udayton.edu/learning Tutoring at go.udayton.edu/tutoring Supplemental Instruction at go.udayton.edu/si Global Learning Support at go.udayton.edu/olr/global The Write Place at go.udayton.edu/writeplace Disability Services at go.udayton.edu/disability

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On Wed, Mar 30, 2016 at 12:30 PM, Jered Wasburn-Moses <[log in to unmask]>
wrote:

> We allow up to two hours per week, per course, per Center, with an 
> additional hour for students from identified populations (or pretty 
> much anyone who asks).
>
> I'm not sure how you would regulate "per paper"--it seems like that 
> would be labor-intensive.
>
> Jered Wasburn-Moses
> Associate Director for Tutoring Programs Learning Assistance Programs 
> Northern Kentucky University http://lap.nku.edu University Center 170F
> (859) 572-5779
>
> -----Original Message-----
> From: Open Forum for Learning Assistance Professionals [mailto:
> [log in to unmask]] On Behalf Of Gerhea W.Chuber
> Sent: Monday, March 28, 2016 2:00 PM
> To: [log in to unmask]
> Subject: Time Limits
>
> Colleagues,
>
>
> Do any of you put a time limit on the  number of visits per week or 
> the total amount of time a student can have per assigned paper in your 
> writing labs?
>
>
> Rhea Chuber
>
> Learning Specialist-Reading
>
> MCC-Maple Woods
>
> Humanities 105
>
> 816-604-3197
>
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>
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>

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