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Subject: So text messages can be records – how do we capture and retain them?
From: PeterK <[log in to unmask]>
Reply-To:Records Management Program <[log in to unmask]>
Date:Tue, 8 May 2018 09:37:51 -0500

text/plain (29 lines)

The Pew Research Center found through surveys and research that text
messaging is regularly used by 97 percent of smartphone users in the U.S.,
and texting is the feature used most frequently on smartphones. Right now,
you may be asking, “Doesn’t the phone company keep all the text messages?”
The answer to that is, “Maybe.” Wireless carriers have their own policies
and regulatory framework, and are typically governed by the contract you
enter into with them. However, if your employees are not using
government-issued phones but rather their own personal devices, you could
be dealing with multiple carriers with different policies. Another hurdle
to clear is that carriers often respond to requests for text messages held
by them with, “Not without a subpoena.

Dallas, Tx
[log in to unmask]
Save our in-boxes!
“If only there were a massive entity that I were forced to fund to tell me
how I should live my life, since I’m so obviously incapable of deciding for
myself.” M. Hashimoto

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