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Hi LouAnn,
Our Centers sound very similar to yours. We have both drop-in and
appointment. We use drop-in (we call this kind of tutoring Skills Labs) for
Reading/Writing and Math in developmental courses, ENGL101-102, and through
MATH119 which is College Algebra. All other tutoring is what we call
content tutoring or discipline specific.
Content tutoring must be arranged by appointment. And, yes, we do have the
same problem as you. Often, the tutee does not come in. We also pay our
tutors for 1/2 hour if the student doesn't show. After all, the tutor made
the effort and spent time coming in. I quite agree that they should be paid
something.
If students miss more than two times, they are not allowed to schedule a
tutor again. This is a free service, but it's not one to be abused. This
rule has helped to cut down on some of the absenteeism.
Skills Lab tutors are usually busy all day. However, we cross-train them so
that if they're not really busy in the Skills Lab, they help out in the
open lab in the Learning Assistance Center (LAC). Skills Labs operate
within the LAC (separated, but very close).
Hope this helps,
Sandie Miller,
Director of Academic Support Services, ACEC
Atlantic Cape Community College
At 11:23 AM 10/15/1999 -0500, you wrote:
>Hello Everyone,
>Sorry that this message is a little after the fact but...
>
>For what it is worth. We have a Learning Center on the Second floor of our
>Library Building. Our center houses the Disabled Student Services,
>Assessment/Makeup Testing Center, Math Center, Writing Center, Peer
>Tutoring, and VA representative.
>
>Our Math Center is strictly a drop-in style service. They are open 9:00 -
>6:00 Monday through Thursday and 9:00 - 1:00 on Friday. They have no time
>limit on the amount of time they can spend with one student, although they
>may help a student get started and then step away for a few moments to help
>another student. It is staffed by two paraprofessionals and faculty members
>who need to fill out their credit hour load each semester.
>
>Our Writing Center is a combination of a drop-in and an appointment system.
>It is open Monday and Thursday 9:00-6:00, Tuesday and Wednesday 9:00-4:00,
>and Friday 9:00-1:00. Most of the tutoring is done on a drop-in basis
>because from its inception that is how the center was operated. The
>appointments are for 25 minutes segments, and the student is able to sign up
>for a tutor of his/her choice. This center is staffed by two
>paraprofessionals who are also part-time English instructors. In the past
>with varying success, we have had instructors of many different disciplines
>put in time in the Writing Center to fill out their credit hour load. Peer
>Tutors are also assigned to the Writing Center to help fill out the hours of
>operation.
>
>Through the Peer Tutoring Office tutors are assigned to students for
>specific hours, usually one hour
>(actually 50 minutes) twice a week. We are not allowed to offer a drop-in
>service because of the payment issue. Our director of the Learning Center
>does not feel that a tutor should be paid for an hour if he/she sits and
>does homework because no students came in for help. However, no-shows on
>the part of the students are frequent, so we do pay the tutor a half hour
>for just showing up even if the student is a no-show. If a student is a
>no-show twice within a semester, he/she is dropped from the program until
>the next semester.
>
>For the first time we did offer a Peer Tutoring program during the summer of
>1999 on a drop-in basis. We only had three tutors, each available for 15
>hours per week. We chose tutors who had been attending the college for a
>few years and were able to tutor a variety of classes. Then we advertised
>which tutors were available which hours. It was basically successful, but
>in the future, we need to market our program on a much wider basis. The
>students had a list of other projects to work on in the event no students
>showed up during their assigned hours.
>
>*My question is what do other schools do when students don't show up for
>their tutoring appointments. Are the tutors paid anyway? I would like some
>input also in this matter. How are tutors paid who work at drop-in centers?
>Are they paid for just sitting there or only for the time they spend helping
>someone?
>
>Thank you,
>
>LouAnn Oppitz
>Peer Tutor Coordinator
>Inver Hills Community College
>Inver Grove Heights MN
>
>
"The illiterate of the year 2000 will not be the individual who cannot read
and write, but the one who cannot learn, unlearn and relearn."
Alvin Toffler
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