In response to Dwight saying: > IMHO, use of the tool would have to follow strict guidelines, and be > performed by carefully trained and qualified individuals that are familiar > with the operations being monitored. I see less circumstances where the > blanket use of such a tool would be justified on an enterprise wide basis, > and I think you'll agree with me that sneaking in after dark to install such > a tool is probably not advisable. I most certainly agree, and there is a big need to be up front with the employee. BUT, employee workstation hard disks are RECORDS. Ideas, opinions, chit chat etc can all be targeted for disclosure in legal actions. Several large companies I know of completely discard and trash their workstations every three to four years, not only to update the stations but also to wipe out unauthorized records. This area is a gold mine of opportunity for lawyers in civil cases. It MUST be controlled by establishing good employee practices and enforcing them. Perhaps a set of good practices should be discussed, decided upon, and recommended by the record managers reading this mail list.