Revised 3/31/00

I appreciate your suggestions for additions.
>Martha Maxwell
>(Note: Write me for specific materials for ESL Students
>>[log in to unmask])
>>For Writing Tutors;
>> Clark, B.L. (1988). "Talking about writing.:A guide for tutor and
>>conference. Ann Arbor: University of Michigan Press.
>> Clark, Irene L. (1985). "Writing in the Center:Tutoring in a writing
>>center setting. 2nd ed. Dubuque, IA:Kendall-Hunt.
>> Myer, E. & Smith, L.Z. (1987). "The Practical Tutor." New York: Oxford
>>University Press.
>> Ryan, Leigh. (1994)."The Bedford Guide for Writing Tutors."

Rafoth, Ben (Ed.)(2000).A Yuyot's Guide: Helping Writers One to One.
Westport, CT: Heinemann Boynton/Cook.

>>"The St. Martin's Guide for Writing Tutors " and " The St. Martin's
>>Sourcebook for writing tutors", St. Martins Press, , 257 Park Ave.
>>South, NYC, NY 10010/  Phone 1-800-221-7945
>                >TUTOR MANUALS (For general tutoring)
>> Capossela, Toni-Lee.  "Harcourt Brace Guide to Peer Tutoring." Fort
>Worth:Harcourt Brace, 1998. Soft cover- 252
>pp. Order from Harcourt Brace College Publishers, Sea Harbor Dr., Orlando,
>FL 32887-6777  Phone 1-800-782-
>>MacDonald, Ross. (1994). "The Master Tutor."  Cambridge
>>Stratford Study Skills Institute. 8560 Main St.,
>>Williamsville, NY 14221. Phone: 1-(800) 466-2232. (For tutoring in any
>>       .NOTE;Cambridge Stratford also sells  a self-evaluation test for
>        >based on MacDonald's tutoring cycle  called TeSAT
>> Maxwell, M. (Ed.), (1994), "When Tutor Meets Student." Ann Arbor:
>>University of Michigan Press.  (Stories by 51 writing tutors
>>about their tutoring experiences plus a complete description of a
>>writing for credit course.)
>>Myers, L. (1990). Becoming an effective tutor. Los Altos, CA: Crisp.
>>       Other training Materials:
>>Foster, Elizabeth S. (1983)  Tutoring: Learning by Helping.
>>                Educational Media Corporation.
>>                        THERE IS A NEWER EDITION
>>                Tends to focus on issues most important to K-12 tutoring
>>                programs, yet there are still same great nuggets here and
>>                there; much of the material is useful at the college
>>                and what isn't can be easily adapted.  Would be good, I
>>                would think, in a tutoring course housed in an education
>>                department, since majors could make it relevant to their
>>                future teaching positions as well as to their current
>>                tutor training.
>>Silberman, M. (1990). Active Training: A Handbook of Techniques, Designs,
>>Case Examples and Tips. New York Lexington Books.
>>Karen G. Smith at Rutgers  <[log in to unmask] calls Silberman's
>- "An excellent resource for developing exercises and activities (and ice
>breakers)  It is published by Lexington >Books, an imprint of Macmillan.
>The ISBN is 0-669-24262-4.  Although his >purpose with this book is beyond
>the classroom to the trainers out there in >the corporate world, he has
>lots of good information that is certainly >relevent for the college and
>university environment."
>>Karen added that "Silberman was brought to Rutgers by our Teaching
>>Excellence Center to lead workshops for faculty on fostering active
>learning in the classroom, and he >received rave reviews!  Table of
>contents includes:
>>        assessing the training group
>>        developing active training objectives
>>        creating opening exercises
>>        finding alternative methods to lecturing
>>        using experiential learning approaches
>>        designing active training activities
>>        sequencing active training activities
>>        giving presentations and leading discussions
>>        facilitating structured activities, etc.
>> M. Maxwell (4th ed. 1998) , "Evaluating Peer Tutoring>"
>Describes strategies for designing a tutor evaluation program and provides
>30 pages of instruments, questionnaires, etc. that folks
>use to measure the effectiveness of their tutors and the tutees'
> ($11 postpaid.) Order from M. Maxwell, Apt. 322, 10450 Lottsford Rd.,
>Mitchellville, Md. 20721.  PHone 301-927-7574.
> TeSAT- Cambridge Stratford Study Skills Institute. 8560 Main St.,
>>Williamsville, NY 14221. Phone: 1-(800) 466-2232. sells a self-evaluation
>test for tutors  based on Ross  MacDonald's tutoring cycle  called TeSAT -
>but it can be used with any tutoring session.
>>Treuer, Paul.  Paul Treuer's book  "Credit-Based Peer
>>Tutor: A Centralized Peer Tutoring Program" can be
>>purchased by mail. Send a check for $20.00 made out to the University of
>>Minnesota-Duluth  to:
>>        Paul Treuer
>>        Campus Center 40
>>        University of Minnesota--Duluth
>>        10 University Drive
>>        Duluth, Minnesota 55812-2496
>>This is an  excellen book and well worth the money. Those who are
>>planning tutor-for-credit courses will find lots of information to
>>justify their proposal including figures that indicate cost-
>>(current budget and student use figures) and arguments for
>>justifying the course to faculty committees. Those who currently have
>>credit courses will find ideas for improving their courses in the
>>syllabi for the UM-D course and the practicum, criteria for evaluating
>>grading students, grading contracts for students-->delineating what is
>required for graded A
>through F. Also there are many >assignments including specifics for
>developing a
>>professional tutoring portfolio, reflective papers on the
>tutoring>experience, developing one's personal philosophy of tutoring,
>tutoring ethics and examples of students' work. In addition to the course
>information, and an overview and history of the UM-D tutoring program, the
>book has sections on Tutor Center Management and Internet Tutoring
>Applications (the Homework Hotline,OWL, etc.) The book  also briefly
>describes the  UM-D tutoring facilities and arrangements.)
>>ALSO there is a complete syllabus and description of a tutor for credit
>>course for writing tutors in the Appendix of  the   M. Maxwell
>>(Ed.)  WHEN TUTOR MEETS STUDENT. Published by the University of Mich.
>>Press, 1994.  U. M. Press, POBox  1104, Ann Arbor MI 48106 phone
>313-763-0163  ($16.95 plus
>$3.50 postage &>handling- there's also a hardback edition.)   The book
>contains stories by
>Berkeley writing  tutors about some of their golden and some of
>their more dreadful experiences tutoring estudents(like "The Session from
>Hell)") and should
>be very useful and encouraging for tutors in
>any field.
>>  Crawford, June. Ten Tips for Academic Success. Published by the
>>Stratford Study Skills Institute. 8560 Main St.,
>>Williamsville, NY 14221. Phone: 1-(800) 466-2232. This is an easy way to
>>teach tutors study skills that can also be used with groups
>>of students in short courses who want to improve their skills.b
>>TUTOR TRAINING VIDEOTAPE The Tutor's Guide. 14 fifteen-minute video
>>programs for training tutors plus a handbook. Produced
>>by the UCLA Office of Instructional Development. Order from : GPN, P.O.
>>80669, Lincoln NE 68501-0669/ Phone
>>  (Topics include: Introduction to tutoring - helping students help
>>themselves; three strategies for initiating the first session,
>a tutorial plan,
>diagnosis and the Socratic method, diagnosis >through observation,
>learning skills,
>managing >group tutorials, the tutor as counselor, bridging cultural gaps,
>>physical science, tutoring social sciences, tutoring humanities,
>>tutoring the writing process, and tutoring ESL. ). Some tutor trainers
>>swear by these tapes and find them very useful when new tutors are
>>hired during the semester; others complain that the hair styles and
>>clothing are dated, etc. and prefer to have their tutors make their own
>>  (Order the following from: AHEAD  Association on Higher Education and
>>Disability, P O Box 21192, Columbus, Ohio 43221-0192
>>(Phone-(614) 488- 4972
>>  Assisting College Students with Disabilities: A Tutor's Manual  by
>>Adelman and Debbie Olufs.  for tutors who work with
>>students with learning disabilities.
>>Jude Gallik and Franklin Kirby at the Learning Support Services program,
>>Schreiner college, Kerrville, TX have written  "Tutoring College Students
>>with Learning Disabilities" and is distributed by the Learning
>>Assn of America, 4156 Library Road, Pittsburgh 15234-1349.  cost is $25
>>plus 10% p&h.
>>  Gwyn Crites writes <Tutoring for LD students is a part of our regular
>>tutoring center services.>We have incorporated 6-8 hours of training into
>our tutor training program. >A part of that training is the PBS video
>"Understanding Learning
>>Disabilities:  How Difficult Can this Be?  The F.A.T. City Workshop."  We
>>have found this 70 minute video VERY informative, especially for tutors
>>have never experienced a learning disability before.  The video is
>>available from PBS for about $50 and comes with a short discussion guide.
>>Write to:  PBS VIDEO, 1320 Braddock Place, Alexandria, VA  22314, or call
>>(800) 424-7963 >
>>  Peer Mentoring: A Support Group Model for College Students with
>>Disabilities by Roberta Gimblett   (try  AHEAD - address above.)
>CRLA (College Reading & Learning Association.)
>The CRLA web page has certifcation information-
>        >  Gier, T. & Hancock, K. (Eds.) (1993).Tutor Certification
>Registry &
>        >Tutorb Resources. College Reading & Learning Association
>        >(CRLA)  (write Rosaline Lee, Kwantlin University College, 871
>        >Road, Richmon, BC V6X,3V8  Canada. (Cost $20) >(New edition 1997)
>>       (To find out more about becoming a certified program, contact:
>Gladys Shaw, ITCP
>        University Texas El Paso, Tutoring and Learning Center, 300 Main
>        Library, El Paso, Texas, 79963, voice: 1(915)747-5366, email:
>        [log in to unmask]  ).>
>Harris, Muriel.  (1986)  Teaching One-to-One: The Writing Conference.
>National Council of
>Teachers of English  (NCTE).
>>                While its focus is on writing, there is still plenty of
>>                useful material on directive & non-directive approaches
>>                to tutoring, motivating students, listening skills,
>>                nonverbal communication-- (This is probably out of
>>M. Maxwell "Improving Student Learning Skills: New Edition. (1997).H&H
>>Publishing Co., 1232 Kapp Ave, Clearwatrer, FL 34625. Phone
>>$38.95 PLUS 4.50 SHIPPING-  (Has a chapter on tutoring, plus handots for
>training >tutors in study skills and  in chemistry, physics, Mike Rose's
>>Tutoring Situations" and a number of useful handouts on tutoring ESL
>>students in writing in the Appendx.)
>>Also there are seven articles on tutor training in Maxwell, M. (Ed.)
>>"From Access to Success: Readings in Developmental
>>Learning and Learning Assistance." H&H Publishing Co., 1232 Kapp Ave,
>>Clearwatrer, FL 34625. Phone 1-800-366-4O79  $18.95
>        >RESCUE" )
>>  There are standards and guidelines for tutoring programs in NADE's
>>"Self-evaluation Guidelines for Developmental Skills and
>>Learning Assistance Programs" published by H&H Publishing Co.  1232 Kapp
>>Ave, Clearwatrer, FL 34625. Phone 1-800-366-4O79
>>$18.95 PLUS 3.50 SHIPPING-
>Essid, J. J. (Fall 1996). Training Peer Tutors with Conference
>Software:Practicing Collaboration
>and Planning for Difficult Tutorials.
>Research & Teaching in Developmental Education. 13(1) 19--32.
>Describes how tutor training can be supplemented by
>synchronous-conferencing using
>Daedalus Interactive Software. The software
>enabled the teacher-trainer to eliminate two of the problems in
>face-to-face training: the
>tendency of some tutors to remain silent  and
>others to monopolize the class thus making it difficult to assess each
>tutor's interpersonal
>skills and ability to think on one's feet. Small
>groups of tutors were given a draft of difficult tutorial- e.g., writers
>who objected to revising their
>ork, or those who wrote on topics outside the tutor's expertise or one
>written by a writer whose
>native language was not English. The article  explains the complex role of
>the instructor in the
>computer discussion training sessions and presents many ideas for making
>this type  of
>training run smoothly - i.e., how to avoid "flaming", getting all tutors
>involved in the discussion,
>conserving limited class time, etc.  Concludes that synchronous computer
>supplemented by observations and team tutorials "encourage new tuors to
>turn to each other
>and, most importantly to writers  for solutions that are inherently
>flexible and descriptive." Essid
>espouses the goal that peer tutors in Writing Center and WAC programs. can
>offer alternatives
>to and not extensions of traditiona
>classrooms >
Ken Gattis wrote:

> You may be interested in our tutor training video.  Details are on the
> website which may be reached via the link below my signature.
> -Ken Gattis
> Kenneth W. Gattis
> Director, Undergraduate Tutorial Center
> & Coordinator, Supplemental Instruction Program
> 147 Leazar Hall, Box 7105
> North Carolina State University
> Raleigh, NC  27695
> (919) 515-5619
> We are offering a new tutor training videotape for sale!
> You can view it at:

>From: MR WILLIAM R HOSEK <[log in to unmask]>
>Subject:      Online tutor training
>To: [log in to unmask]
>A tutor training program that is on WWW and has interactive capabilities
>with regard to tutors, message boards etc. was developed by Dr. Eric
>Golanty, Las Positas College, Livermore, CA.  You can visit the site
>@www.webcom. com/ergo/tutor1.  Golanty's email address is
>[log in to unmask]
>                >  NEWSLETTERS:
>> "The Tutoring Exchange". Published by CRLA (College Reaind and Learning
>>Association, Special Interest Group in Tutors (SIG)). .
>>Address: Helen Baril, Director, Learning Center, Box 269, Quinnipiac
>>College, Hamden, CT 06518 - e mail   [log in to unmask]
>>  "The Writing Lab Newsletter". Muriel Harris, Department of English,
>>Heavilon Hall, Purdue University, West Lafayette, IN 47907-1356
>>(Monthly issues Sept. to June,($15. US)  -Phone (765)494-7268
>>  "The Dangling Modifier"- a newsletter by and for writing tutors. Penn
>>State Writing Center, 219 Boucke Bldg., University Park, PA
>>16802  FAX (814)863-8704
>>  "National Tutoring Association Newsletter"- order from  Diana Williams,
>>Student Resource Center, Mail Stop 526, Medical College
>>of PA and Hahnemann University 201 North 15th Street, Philadelphia,  PA
>>19102-1192 -phone 215-762-7682
>>        "The Writing Center Journal. (2 issues a year). Joan Mullen,
>>       Editor, The Writing Center, University of Toledo, 2801 W. Bancroft
>        >Toledo, OH 43663-3390, tel. 419/530-4913
>>There are commercial record programs that are sometimes advertised in the
>>Journal of Developmental Education  such as Tutorial Assistant 4.0
>(Wilfred van Breukelen; Tel (513)   252-9199, EXT. 372.  E MAIL
>[log in to unmask]
>(I hope these numbers are right, my eyes are very bad). Also some
>using a plain
>DOS daya base -
>For model data management programs write : Guilleramo Uribe, U, of
>>Arizona   e-mail   [log in to unmask]   OR  Karen Smith
>>at Rutgers ---  [log in to unmask]        for descriptions of their
>>data systems.
> Scheduling Employees for Windows.It's very useful for anyone that wants
>schedule their tutors for walk in sessions You  enter in each tutors name,
>ID#, wages, and any other info you
>might need, and then you select timeslots for when the tutor is not
>available.  Once all that is entered you can go to the scheduling screen
>and setup the scheduled very efficiently.  It took me six or seven hours
>to do the scheduling by hand last semester.  I was able to do it this
>semster in just over an hour.  It's very easy to edit, since I do have
>to make occasional adjustments.  And it prints out very nice reports
>that can display total hours or wages.
> The shareware comes with 50 free uses,which is plenty to get familiar
>it.  I wish the grade  book programsI tried were this user friendly.
>Anyway the Homepage address is .  It is version 6.01.
>Try it.
>(from Craig Andres )
>>ON-LINE GRAMMAR SERVICES  Students and tutors can now access the Purdue
>>University On-Line Writing Lab where they can
>>find a number of menus with brief discussions about many aspects of
>>writing. This is easy to locate through Gopher and as long as
>>they can identify their problem - topics range from a review of basic
>>sentence structure and punctuation, an overview of writing from
>>planning and organizing to paraphrasing and proofreading, and grammar
>>errors, ESL, etc. These can be downloaded and used as
>>handouts as long as the Purdue Writing  Lab. is given credit.  For
>>the route to retrieve the handouts is as follows:
>>        Academic Information
>>                Learning Center/Writing Lab.
>>                        Purdue Writing Lab.
>>                                Instructional Materials and Writing
>>        Help
>>                                        Helpful Definitions
>>                                        General Writing Concerns
>>                                        Specific Topiic
>"Here at Albuquerque Technical Vocational Institute, we have paid,
>professional tutors, not peer tutors, so maybe some of this won't apply.
>We have a standing Training Team to oversee regular tutor training which
>is conducted three times per year over the term breaks.  We have offered
>everything from intensive training on new computer programs being
>introduced into the curriculum to workplace communications to learning
>styles inventories to working with students who have disabilities.
>At the beginning of each instructional year, the Training Team (officially
>known as the Cooperative Academic Advancement Training Team) gets together
>and drafts a One-Year Plan for the three breaks in the coming year.  This
>plan remains flexible, and workshops are added or deleted as the need
>Training is offered based on what we see students needing during the term.
>In addition, we plan to repeat certain courses for our new hires.
>Meanwhile, the handouts are available to anyone who missed a session.  We
>sometimes hire outside professionals to present our workshops, but many
>are offered by the tutors themselves.  This is seen as a professional
>development opportunity.
>We also hold subject-area specific workshops.  This term we will be having
>an open forum in both English and Math lead by the Lead Learning
>Assistants.  These forums are offered for the exchange of ideas, problem
>solving discussions, and continuing development of our tutoring
>I guess the point is that involving the tutors in developing training
>workshops helps not only the future students but also the tutors.  I think
>this would hold true not only for professinal tutors but for peer tutors
>as well.  (maybe even more so, since they are also students!)
>Wwe usually offer one "fun" workshop - a trip to the biological park or
>or a wildlife refuge - as a teambuilding exercise.  These excursions allow
>us to get away from the school environment for a day and develop a rapport
>with tutors who work in
>different areas.  We do have specific teambuilding activities for most of
>these trips.
>from Peggy Keller
>Lead Learning Assistant for English
>Assistance Centers for Education
>Department of Adult and Developmental Education
>Albuquerque Technical Vocational Institute
>525 Buena Vista SE
>Albuquerque, NM  87106
><[log in to unmask]>
>Dr. Edward E. Gordon's book CENTURIES OF TUTORING: A
>History of Alternative Education in America and Western Europe.
>   Published in March 1990 by University Press of America, this book is
>available in paperback (ISBN #0-8191-7642-7) for $38.  The easiest way,
>of which I am aware, to order Dr. Gordon's book is to call the National

TUTORING RESEARCH:A good scheme for classifying tutoring research is
offered in Hock, Deshler,
nd Schumaker's "Tutoring Programs for ;Academically Underprepar4ed College
Students" in Journal of College Reading and Learning, Vol. 29, No. 2,
(Spring 99), 101-122.