Our Firm has fairly recently acquired a trademark practice group.  Our existing
records procedures for handling file creations, requests, reports, retention,
etc. all had to be slightly modified or updated to address unique issues that
arise with the workflow of the trademark group.  I am interested in hearing how
other Records Managers deal with workflow issues both internal to Records and
external (attorneys, legal assistants, secretaries) so that we may more
efficiently manage our trademark files.  Ideally, reducing the billable hours
spent on administrative endeavors by legal assistants and attorneys and
increasing the responsibilities of the records specialist.

Thank you in advance for your response.

James R. Sheppard
Records Manager
Shaw Pittman
2300 N Street, N.W.
Washington, D.C. 20037
Phone: 202.663.9090
Email:   [log in to unmask]


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