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Thank you.  Did you all have any trouble receiving audio?  We cannot get the
English or Spanish audio.  We have contacted SmartThinking, but
unfortunately, the technician is off work due to having family in the
terrorist attack areas.  She is looking for them.

Jelaine McCamish
Instructional Specialist
Teaching and Learning Center
Owensboro Community College
4800 New Hartford Road
Owensboro, KY  42303
[log in to unmask] or
[log in to unmask]
(270) 686-4469



>From: "Lawrence W. Bivens" <[log in to unmask]>
>Reply-To: Open Forum for Learning Assistance Professionals
><[log in to unmask]>
>To: [log in to unmask]
>Subject: Re: Tutoring Online
>Date: Thu, 13 Sep 2001 09:12:06 -0400
>
>Jelaine,
>         My name is Lawrence Bivens. I am the tutoring coordinator at
>Delaware
>Technical and Community College in Georgetown, Delaware. We are using
>Smarthinking at this time. We had a small problem with the accounts of some
>students. Their accounts were closed and they were told that they needed to
>purchase more time. I contacted the Client Relations Associate at
>Smarthinking
>and within two hours the problem was settled. I have not received any
>comments
>from the students at this time. I plan to send out an evaluation towards
>the
>end of the year.
>
>Lawrence W. Bivens Sr.
>Tutoring Coordinator
>Delaware Technical and Community College
>P.O. Box 610
>Georgetown, DE. 19947
>lbivens@outland,dtcc.edu
>(302) 856-5400 ext5579
>
>Jelaine McCamish wrote:
>
> > I'm going to a training on SmartThinking.com this Friday.  I've already
> > watched a demo.  If the tutors are good, it should be a great tool.
> >
> > Jelaine McCamish
> > Instructional Specialist
> > Teaching and Learning Center
> > Owensboro Community College
> > 4800 New Hartford Road
> > Owensboro, KY  42303
> > [log in to unmask] or
> > [log in to unmask]
> > (270) 686-4469
> >
> > _________________________________________________________________
> > Get your FREE download of MSN Explorer at
>http://explorer.msn.com/intl.asp


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