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Jelaine,
        My name is Lawrence Bivens. I am the tutoring coordinator at Delaware
Technical and Community College in Georgetown, Delaware. We are using
Smarthinking at this time. We had a small problem with the accounts of some
students. Their accounts were closed and they were told that they needed to
purchase more time. I contacted the Client Relations Associate at Smarthinking
and within two hours the problem was settled. I have not received any comments
from the students at this time. I plan to send out an evaluation towards the
end of the year.

Lawrence W. Bivens Sr.
Tutoring Coordinator
Delaware Technical and Community College
P.O. Box 610
Georgetown, DE. 19947
lbivens@outland,dtcc.edu
(302) 856-5400 ext5579

Jelaine McCamish wrote:

> I'm going to a training on SmartThinking.com this Friday.  I've already
> watched a demo.  If the tutors are good, it should be a great tool.
>
> Jelaine McCamish
> Instructional Specialist
> Teaching and Learning Center
> Owensboro Community College
> 4800 New Hartford Road
> Owensboro, KY  42303
> [log in to unmask] or
> [log in to unmask]
> (270) 686-4469
>
> _________________________________________________________________
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