At the Spring Detroit Chapter of ARMA conference Patricia Jensen, CRM and
Richard E. Smith, CRM of Boeing had presentations on "Benchmarking Your Records
Management Program -- The Plan, Process and Action" and "Records Management
Strategic Planning". Contact information for them is as follows:
([log in to unmask] or [log in to unmask]) they may be able
to provide you with a copy of the handouts and powerpoint slides of their

John Phibbs
Records Manager
Washtenaw Community College

Manoukian Madeleine wrote:

> Hello everyone,
> Would anyone have any benchmarking information regarding the operation of a
> Records Management Section in a company, i.e., # of RM staff, nature of job
> descriptions, etc..?  This is dealing with an operation using an Electronic
> Records Management System i.e., ForeMost.
> Your help would be greatly appreciated.
> Madeleine Manoukian
> Supervisor - Business Information & Records Management
> (905) 855-6188
> List archives at
> Contact [log in to unmask] for assistance

List archives at
Contact [log in to unmask] for assistance