Louann, We do have automated scheduling, and we also have the issue of people coming in to change their appointments. We have learned to tell them that if they need to change the appointment, they need to work that out between tutor and student and just let us know so we can keep a record of when they are actually meeting. Saves us a lot of headaches. ~*~*~*~*~*~*~*~*~*~ Amy Crouse-Powers, M.A. Learning Support Services SUNY College at Oneonta -----Original Message----- From: Open Forum for Learning Assistance Professionals [mailto:[log in to unmask]] On Behalf Of Oppitz, LouAnn Sent: Tuesday, September 24, 2002 12:34 PM To: [log in to unmask] Subject: rescheduling students with tutors Hi all, As the peer tutoring coordinator of a community college, one of the problems that I am experiencing this fall is that students are coming back once they have been scheduled with a tutor and telling me that they can't be here at the time they are scheduled and they need a new day and time. They have had a variety of excuses: my schedule changed, my work schedule changed, my carpool times have changed, I am in class at that time, I must have put down the wrong times I had available, etc. Has anyone else ever had this problem? I have a sign hanging up that states for them to consider carefully the hours that they say they are available on their request forms. In the past I would always have a few change requests but never a many as I have had this fall. It has become a real headache because of budget cuts, I have less hours to work with for tutoring purposes and then students want a time that is more convenient for them. I have considered a more automated system of scheduling, but I don't think it would ever work at our school. There are just too many variables out there when it comes tutor/student scheduling. Or am I being too flexible with the students? I figure that the more convienct it is for them the more likely they are to show up for tutoring. Does anyone else have thoughts on this topic? LouAnn Oppitz Peer Tutoring Coordinator Inver Hills Community College Inver Grove Heights, MN 55076 (651) 450-8693 [log in to unmask] To Unsubscribe, send a message to [log in to unmask] In body type: SIGNOFF LRNASST. To Unsubscribe, send a message to [log in to unmask] In body type: SIGNOFF LRNASST.