I have a drop in lab, so I do not have to deal with this problem.
However, I did have an unusually large number of tutors changing their work
schedules after the semester started.
My initial reaction would be to tell the student that changing his/her
schedule could jeopardize access to tutoring. I also like Amy's
idea. I'm all for anything that places responsibility back on the
student.
Kathryn Van Wagoner
Coordinator, Math Tutorial Services
Utah Valley
State College
801-863-8411
>>>
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09/24/02 10:34AM >>>
Hi all,
As the peer tutoring coordinator
of a community college, one of the problems that I am experiencing this fall is
that students are coming back once they have been scheduled with a tutor and
telling me that they can't be here at the time they are scheduled and they need
a new day and time. They have had a variety of excuses: my schedule
changed, my work schedule changed, my carpool times have changed, I am in class
at that time, I must have put down the wrong times I had available, etc.
Has anyone else ever had this problem? I have a sign hanging up that
states for them to consider carefully the hours that they say they are available
on their request forms. In the past I would always have a few change
requests but never a many as I have had this fall. It has become a real
headache because of budget cuts, I have less hours to work with for tutoring
purposes and then students want a time that is more convenient for
them.
I have considered a more automated system of scheduling, but I
don't think it would ever work at our school. There are just too many
variables out there when it comes tutor/student scheduling. Or am I being
too flexible with the students? I figure that the more convienct it is for
them the more likely they are to show up for tutoring.
Does anyone else
have thoughts on this topic?
LouAnn Oppitz
Peer Tutoring
Coordinator
Inver Hills Community College
Inver Grove Heights, MN
55076
(651) 450-8693
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