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I used the services of a solicitor and an auditor.

John A. Gervais
Program Manager
Business Development and Strategic Planning Division,
Information Management Directorate,
Finance and Administration Branch,
Canada Customs and Revenue Agency,
16th Floor, Albion Tower, 25 Nicolas Street,
Ottawa, Ontario, Canada, K1A 0L5

        '       (613) 957-6621
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        "       http://www.ccra-adrc.gc.ca




-----Original Message-----
From: Simpson, Eileen [mailto:[log in to unmask]]
Sent: September 23, 2002 12:44 PM
To: [log in to unmask]
Subject: Warranties in Retention Schedule Contracts


What appropriate warranties should be included in a contract to a third
party vendor to deliver a retention schedule? i.e. What would be an
appropriate expectation for the quality of data they would provide in the
retention schedule and how can it be measured?  (% accuracy?  Results to be
the best efforts of experts in the field?)

Thank you,
Eileen Simpson
Public Service Company of New Mexico
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Contact [log in to unmask] for assistance