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Dear Steven,
I read Sunstein a while ago and he made a very similar argument but with
regards to how the web works. His argument is that people seek
information that confirms their worldview (reduce dissonance) and the
capacity of the web to customize information allows two people to have
completely different web experiences.
Reference.
Sunstein, C. R. (2001). Republic.Com. Princeton, NJ: Princeton
University Press.

Anabel Quan Haase
Ph.D.
University of Toronto

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