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for those of you who wanted me to forward responses from my question regarding e-mail guidelines, here's one for ya.........


Lisette

---------- Forwarded Message ----------
Hello,

We have been providing online advising for several years at Bunker Hill Community College in Boston.  Recently, we updated our web site and have added several pages and links for our students who study through our eCollege (distance learning).  I am responsible for coordinating the online support services which includes online advising.  Here's the link for anyone that may want to
take a look at the pages.  There is one page of tips for students who want to use online advising.

I find that online advising is used not only by students who enroll in eCollege classes, but also by the general college population and prospective students.  The number of email questions have increased over the last year and sometimes include general questions about Bunker Hill Community College.   I answer most of the messages with someone else answering on the weekends. You can
follow the link and browse the site.

http://www.bhcc.mass.edu/eCollege/StudentSupport/StudentSupport.php

Contact me if you have any questions; you'll find my contact info on the site.

Jacki Kiddy

[log in to unmask] wrote:

> We are in the process of formally developing "e-mail advising".  Because we are a community college, our students find it easier to e-mail advisors to find quick answers to their questions.  I would like to have guidelines for our advisors to follow when they e-mail students.  Do any of you have any such documents?  Also, do you have guidlines for students who wish to e-mail you?
>
> Lisette Ruiz, MEd.
> Faculty Advisor
>
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