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I think we really agree on most everything.  The only difference is that I see a distinction between a 'newbie' and a 'lazy newbie'[do my research for me], and you may not.

Over the years and many clients, I have seen the pluses and minuses of knowledge sharing/acquisition from both the perspective of the seeker and the expert.  One of the lessons I learned is that the seeker must do some homework before engaging the expert.  An expert appreciates the effort, thus creating more trust and engagement[usually] -- even if the seeker ran into many dead ends and did not get far.  And through this initial effort, the seeker is usually smarter and can therefore ask better questions. [Coming full circle to the original question -- trust and engagement are components of social capital.]

Rob Cross has some great writings on engaging experts.  This one is a good place to start...


---- Jun Zhang <[log in to unmask]> wrote:
> Valids,
> Nothing personal here. Actually, from the past emails, I knew that you are
> one of the most active and willing-to-help person in this list.  But you
> know, for a newbie, a right pointer to the right article as
> start-learning-point can help them a lot and save them a lot of time.
> Actually,  for some of them, they even don't know the Soc web site is the
> best site (just my thought) to study social network.  If they are new to
> this area, how can they
> know that it is the best without surveying a lot of "links" in google.
> Google gives answers most of the time, but it still far from telling us
> which link is the best answer.
> Actually, by confirmed by you and others, that guy can know that Google's
> first return and SOC site is a good start point to answer his questions in
> ONE day. Should not you happy with that? That's the power of people, that's
> the power of why we need build social network to get help.
> Above all, sometimes an easy question for an expert is really a difficult
> one for newbies.
> Thanks,
> Jun
> ----- Original Message -----
> From: "Valdis Krebs" <[log in to unmask]>
> To: "Jun Zhang" <[log in to unmask]>; <[log in to unmask]>
> Sent: Friday, November 21, 2003 4:15 PM
> Subject: Re: Social capital and social networks?
> > I think most people enjoy helping others who help themselves... I know I
> do.  A question like "I am interested in X, and have already read A, B, and
> C -- what else is recommended?"  would bring many positive responses from
> members of this list.
> >
> > Another great source for network newbies is the INSNA web site.  Bill
> Richards has set up some great pages of links [by topic].  Guess what?  He
> even has a page of SocCap links!
> > --
> >
> > I enjoy answering beginner's questions, as do others on this list, I just
> don't like 'lazy questions'.
> >
> > Valdis

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