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Dear all,

 

Last week I asked about designing a survey form to gather SNA data
inside a consulting firm. I received many useful bits of information
including examples of survey forms, references to articles and also a
full text dissertation about the issue. I want to thank everyone who
shared their wisdom about this.

 

It seems that there is a trade-off between the validity of the survey
and the length of it. The challenge will be to design a useful survey
that is not too long for the respondents to fill out.

 

Please find below the advice I received. I hope this helps somebody else
also.

 

With best regards,

 

Anssi Smedlund

Researcher, M.Sc. (Econ.)

Helsinki University of Technology

BIT Research Centre, Innovation Management Institute

P.O. BOX 5500

FIN-02015 HUT

GSM: +358 40 533 7452

[log in to unmask]

http://www.imi.hut.fi

 

------------------------

 

References:

 

Cross, R., Borgatti, S. and Parker, A. (2001) "Beyond answers:
dimensions of the advice network", Social Networks, Vol.23, pp215-235

 

Cross, R., Parker, A. and Prusak, L. (2000) "WHITE PAPER: Knowing What
We Know: Supporting Knowledge Creation and Sharing in Social Networks",
Institute for Knowledge Management, IBM

 

Krackhardt, D. and Hanson, J. (1993) "Informal Networks: The Company
Behind the Chart", Harward Business Review, No.July-August 1993,

 

Teigland, R. (2003) KNOWLEDGE NETWORKING - Structure and Performance

in Networks of Practice. Dissertation for the degree of Doctor of
Philosophy, Ph.D. Stockholm School of Economics. Stockholm, 2003.

 

Casciaro, T. "Seeing Things Clearly: Social structure, Personality, and
Accuracy in Social Network Perception." Social Networks 20 (1998):
331-51.

 

 

Anabel Quan-Haase and Barry Wellman. "Hyperconnected Net Work:

Computer-Mediated Community in a High-Tech Organization." Pp. 281-333 in
The Firm as a Collaborative Community: Reconstructing Trust in the
Knowledge Economy, edited by Charles Heckscher and Paul Adler. New York:

Oxford University Press, 2005. Out in early December.

See also Anabel's dissertation at Univ of Toronto.

 

Emmanuel Koku, Nancy Nazer and Barry Wellman. "Netting Scholars: Online
and Offline." American Behavioral Scientist, 44, 10 (June, 2001):
1750-72.

 

Howard White, Barry Wellman and Nancy Nazer. 2004. "Does Citation
Reflect Social Structure: Longitudinal Evidence from the `Globenet'

Interdisciplinary Research Group." Journal of the American Society for
Information Science and Technology, 55, 2: 111-26.

 

Anabel Quan-Haase and Barry Wellman. 2004. "Local Virtuality in a
High-Tech Networked Organization." Anaylse & Kritik 26 (special issue
1):

241-57. [To be reprinted in Trust and Community on the Internet, edited
by Bernd Lahno and Uwe Matzat. Berlin: Springer, forthcoming.]

 

Barry Wellman, Emmanuel Koku and Jeremy Hunsinger, "Networked
Scholarship." Pp. 1399-1417 in International Handbook of Virtual
Learning Environments., edited by Joel Weiss, Jason Nolan and Jeremy
Hunsinger.

Amsterdam: Springer, 2005. [Not out yet.]

 

Emmanuel Koku and Barry Wellman, "Scholarly Networks as Learning

Communities: The Case of TechNet." Pp. 299-337 in Designing for Virtual
Communities in the Service of Learning, edited by Sasha Barab, Rob
Kling, and James H. Gray. Cambridge: Cambridge University Press, 2004.

See also Nancy Nazer and Emmanuel Koku's U of Toronto dissertations.

 

Caroline Haythornthwaite, Barry Wellman and Marilyn Mantei, "Work
Relationships and Media Use: A Social Network Analysis." Group Decision
and Negotiation 4,3 (May, 1995): 193-211. Special issue on "Distributed
Groupware".

 

Caroline Haythornthwaite and Barry Wellman, "Work, Friendship and Media
Use for Information Exchange in a Networked Organization." Journal of
the American Society for Information Science 49, 12 (Oct., 1998):
1101-1114.

See also Caroline Haythornthwaite and Alesica Zuccala's U of Toronto
dissertations,

 

 

Links:

 

http://www.chass.utoronto.ca/~wellman
<http://www.chass.utoronto.ca/~wellman> 

 

http://www.andrew.cmu.edu/user/krack/academic/questionnaires.html
<http://www.andrew.cmu.edu/user/krack/academic/questionnaires.html> 

 

http://www.knowledgenetworking.org/
<http://www.knowledgenetworking.org/> 

 

http://smallworld.sociology.ohio-state.edu/sample.pl
<http://smallworld.sociology.ohio-state.edu/sample.pl> 

 

 

Advice:

 

Bob Cross is working hard on this subject. See his latest book. The
Hidden Power of Social Networks. The appendix steps you through on how
to construct SNA questions. Also, Cross has worked with consulting firms
and individuals in knowledge intensive work. I am quite sure it is close
to what you are after.

 

Browsing through the contents of the journal Social Networks (maybe
issues in the last 5-10 years) should yield a pretty good sample of
papers. Administrative Science Quarterly also publishes articles about
networks in organizations.

 

You might consider using EgoNet ( http://www.mdlogix.com/egonet.htm) -
for gathering personal network data, and then linking those networks
together.

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