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On 12/27/05, Gerard J. Nicol <[log in to unmask]> wrote:

> What you want to ask your IT people is "What data belongs to you?".

actually you may want to ask them what processes or functions are they
in control of. Asking them what data they control will have them only
thinking of digital informaition. Ask them how new systems are
approved for implementation. Ask how new systems are designed. More
particularly we need to remember that various types of records are
associated with a process.
Have the IT types describe the work they do. This will lead you to the
type of records they create, use and maintain.
--
Peter Kurilecz CRM CA
Richmond, Va

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