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Hi, Laurie,
I received the attachment. I hope others did as well.

Lois Martin

At 03:02 PM 6/23/2006 -0400, you wrote:
>Hi ALL,
>
>My colleague and I are beginning a research study addressing this query
>(see memo below.  I attempted to e-mail the survey to everyone earlier
>today, but I think the attachment didn't go through.  Would someone let
>me know whether it does this time?
>
>Thanks!
>
>Laurie Hazard
>
>May 25, 2006
>
>
>Dear Colleagues:
>
>We are interested in collecting data that would help us determine an
>approximate national average regarding the percent of students who use
>tutorial services at colleges and universities across the country. This
>information is vital to all of us in terms of our centers' credibility,
>recognition, and of course, institutional support and funding.
>
>After a number of contacts to several well-known professionals in the
>learning assistance field, we realized that there are no known national
>statistics on the number of students who use our programs and our
>services.  Our hope is to collect this information to provide benchmark
>data from the attached survey and report our findings in the fall.
>
>Please send your survey directly to us at [log in to unmask] or via U.S
>mail at:
>
>Karin Winnard, Assistant Director
>Academic Center for Excellence
>Bryant University
>1150 Douglas Pike
>Smithfield, Rhode Island 02917
>
>If you have any questions or comments, you can also contact Laurie
>Hazard at
>401-232-6744.
>
>Thank you in advance for your participation in this important project.
>We look forward to providing this information to everyone.
>
>Laurie L. Hazard, Director                      Karin E. Winnard,
>Assistant Director
>Academic Center for Excellence          Academic Center for Excellence
>Bryant University                               Bryant University
>
>
>-----Original Message-----
>From: Open Forum for Learning Assistance Professionals
>[mailto:[log in to unmask]] On Behalf Of Marcy Marinelli
>Sent: Friday, June 23, 2006 2:49 PM
>To: [log in to unmask]
>Subject: Re: % of campus population using your services
>
>Thanks everyone for your responses to my query...I think Tim
>makes a good point and it's something we struggled with in
>terms of counting the number of students who use our
>service.  We used to only count students once, but realized
>we were probably underestimating what we were doing.  So a
>student could have met with me indivually, attended a
>worskhop given by another counselor, taken a math study
>skills class, and worked in our lab and it would have only
>counted as one!  That seemed crazy to us, so now we count
>the number of services a student uses.  It would be nice if
>there were a standard in the profession, but I don't think
>this is something that we'd all be able to agree on!  Happy
>weekend everyone!
>
>Marcy
>
>---- Original message ----
> >Date: Fri, 23 Jun 2006 13:31:14 -0400
> >From: "Vick, Tim (Macon State College)"
><[log in to unmask]>
> >Subject: Re: % of campus population using your services
> >To: [log in to unmask]
> >
> >This may be a weird question but . . .
> >
> >Are the numbers given by everyone unduplicated numbers? For
>instance,
> >the 10,000+ number given by Jim, is that 10,000+ unique,
>unduplicated
> >students each semester from a total enrollment of ~30,000?
>If they use
> >more than one service or if they use a service more than
>once, are they
> >still only counted once for the purpose of this statistic?
>If so, when
> >does the count start over -- each semester?
> >
> >Thanks!
> >
> >Tim?
> >
> >-----Original Message-----
> >From: Open Forum for Learning Assistance Professionals
> >[mailto:[log in to unmask]] On Behalf Of Jim Valkenburg
> >Sent: Friday, June 23, 2006 1:05 PM
> >To: [log in to unmask]
> >Subject: Re: % of campus population using your services
> >
> > Marcy,
> >
> >At Delta College, roughly 35% of the students enrolled
>(10,000+ each
> >semester) use one of the services offered by the T/LC at
>least once.  We
> >have looked at this number for five or six years, now, and
>the number
> >continues to rise.
> >
> >Jim
> >________________________________
> >
> >From: Open Forum for Learning Assistance Professionals on
>behalf of
> >Marcy Marinelli
> >Sent: Thu 6/22/2006 3:37 PM
> >To: [log in to unmask]
> >Subject: % of campus population using your services
> >
> >
> >
> >A question has come up as far as what is an average
>percentage
> >utilization rate for learning assistance services on our
>campuses.  Does
> >anyone track data on what percent of your campus population
>uses your
> >services each year?  A colleague at another campus
>contacted me and
> >wondered whether the 27% of students who used their
>services was a good,
> >bad or average number.  Anyone out there care to comment?
>I know that
> >here we see about 12% of the undergraduate population each
>year.we also
> >have data that show that by graduation, 25% of our students
>have used
> >the services of our Counseling Center (of which LAS is a
>part).  I'd
> >love to hear what other people are finding.  Thanks!
> >
> >Marcy Marinelli
> >
> >Marcy Marinelli, Ph.D., NCC
> >Director, Learning Assistance Service
> >Assistant Director, Counseling Center
> >1104 Shoemaker Building
> >University of Maryland
> >College Park, MD  20742
> >301-314-7680
> >301-314-9206 (fax)
> >
> >"We can't become what we need to be by remaining what we
>are."  ~Oprah
> >Winfrey
> >
> >
> >
> >
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>Marcy Marinelli, Ph.D., NCC
>Director, Learning Assistance Service
>Assistant Director, Counseling Center
>1104 Shoemaker Building
>University of Maryland
>College Park, MD  20742
>301-314-7680
>301-314-9206 (fax)
>
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