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My 30% is also an unduplicated head count over fall and spring 
semesters. Some students came in only once, some several (or many) 
times. I do also keep a separate count of visits (which we call 
contacts) and hours.
--Leslie

Kathryn VanWagoner wrote:

>This is a smart question.  My 34% is an unduplicated headcount over the year. 
>Kathy
>
>Kathryn Van Wagoner
>Director, Math Advantage Programs
>Utah Valley State College
>801-863-8411
>
>ad-van-tage   n.  A factor conducive to success.
>
>  
>
>>>>[log in to unmask] 6/23/2006 11:31 AM >>>
>>>>        
>>>>
>This may be a weird question but . . .
>
>Are the numbers given by everyone unduplicated numbers? For instance,
>the 10,000+ number given by Jim, is that 10,000+ unique, unduplicated
>students each semester from a total enrollment of ~30,000? If they use
>more than one service or if they use a service more than once, are they
>still only counted once for the purpose of this statistic? If so, when
>does the count start over -- each semester?
>
>Thanks!
>
>Tim?
>
>-----Original Message-----
>From: Open Forum for Learning Assistance Professionals
>[mailto:[log in to unmask]] On Behalf Of Jim Valkenburg
>Sent: Friday, June 23, 2006 1:05 PM
>To: [log in to unmask] 
>Subject: Re: % of campus population using your services
>
> Marcy,
>
>At Delta College, roughly 35% of the students enrolled (10,000+ each
>semester) use one of the services offered by the T/LC at least once.  We
>have looked at this number for five or six years, now, and the number
>continues to rise.
>
>Jim
>________________________________
>
>From: Open Forum for Learning Assistance Professionals on behalf of
>Marcy Marinelli
>Sent: Thu 6/22/2006 3:37 PM
>To: [log in to unmask] 
>Subject: % of campus population using your services
>
>
>
>A question has come up as far as what is an average percentage
>utilization rate for learning assistance services on our campuses.  Does
>anyone track data on what percent of your campus population uses your
>services each year?  A colleague at another campus contacted me and
>wondered whether the 27% of students who used their services was a good,
>bad or average number.  Anyone out there care to comment?  I know that
>here we see about 12% of the undergraduate population each year.we also
>have data that show that by graduation, 25% of our students have used
>the services of our Counseling Center (of which LAS is a part).  I'd
>love to hear what other people are finding.  Thanks!
>
>Marcy Marinelli
>
>Marcy Marinelli, Ph.D., NCC
>Director, Learning Assistance Service
>Assistant Director, Counseling Center
>1104 Shoemaker Building
>University of Maryland
>College Park, MD  20742
>301-314-7680
>301-314-9206 (fax)
>
>"We can't become what we need to be by remaining what we are."  ~Oprah
>Winfrey
>
>
>
>
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-- 
Leslie Foley
Academic Assistance
Pacific Lutheran University
Tacoma, WA 98447
(253) 535-7520

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