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Put lot's of references to retention on them.

>>> [log in to unmask] 6/26/2006 10:01 AM >>>
Roberta makes an excellent point about how much we know about our services and how little time many supervisors spend reviewing our reports.  Does anyone have some suggestions for increasing administrative interest in learning center reports?

----- Original Message -----
From: [log in to unmask] 
Date: Monday, June 26, 2006 9:17 am
Subject: Re: % of campus population using your services
To: [log in to unmask] 

> Jan,
>
> I agree with you on that point and didn't mean to imply
> otherwise. I was
> just saying that the "uninformed" observer, who usually spends
> only 3
> minutes at most looking at my annual statistics, isn't as
> concerned with
> the details of the information ( as we are). These are usually
> the people
> who can make or break a program in terms of funding, new
> initiatives, etc.
>
> What we do internally with the information is another matter, as
> we very
> much care if a student comes once and doesn't return or if a
> student comes
> for tutoring in all of his/her classes, etc.
>
> Roberta Schotka
> NADE'08 conference co-chair
> Head, Peer Tutoring
> Northeastern University Libraries, 242 SL
> (617) 373-2150 voice
> (617) 373-2529 fax
> [log in to unmask] 
>
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>

Jan Norton, Director
Center for Academic Resources
University of Wisconsin Oshkosh
(920) 424-3419

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