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I think Steve's definition is correct.. All those examples you (David)
provided ARE records...to someone... i.e., "Recorded
information/content". (back to square one 'eh?)

Steve is also correct in that it doesn't matter if you deem it a
'record' to your organization or not, that it still could be
'discovered' and therefore MUST be managed properly regardless if you
call it a record, a non-record, a piece of content or a piece of crap..
it must be managed...even if that means managing it to the trash can.

I guarantee that if you got an e-mail of someone selling you a Rolex for
$12.99 and you found out it wasn't really a Rolex as was promised in
that e-mail.. YOU would call that a record.. and so would the court when
you sued the dealer; and the dealer would wish every day s/he is in jail
for fraud that you would have not thought it important enough to
retained it.

My two cents..

Teresa Werner
Content Consultant ;-)

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of McLallen, David
Sent: Monday, March 10, 2008 3:09 PM
To: [log in to unmask]
Subject: Re: Information vs Content

Don't tell that to my users, please.  By your definition, every
photocopy created is a record.  Every mail offer for a class in Project
Management is a record.  Every subscription offer for KM World is a
record.  Every e-mail wanting to sell me a Rolex for $12.99 is a record.
In short, every non-record is a record.  

Which gives users the mental justification they need to do exactly what
they want to do - keep everything.

David R. McLallen 
Information Technology/Records Management 
P.O. Box 471 
Boulder CO 80306 
303-413-7788 
Fax: 303-441-3983 
[log in to unmask] 

-----Original Message-----
From: Records Management Program [mailto:[log in to unmask]] On
Behalf Of Steven Whitaker
Sent: Monday, March 10, 2008 3:44 PM
To: [log in to unmask]
Subject: Re: [RM] Information vs Content

Kelly, it depends on who is trying to sell you what system.  I am
serious.

A record is any information recorded upon any media.   Period.  End of
story.  

Some call it content; some may call it a document; some call it
unstructured data; some call it Ray; some call it Jay.  

Best regards, Steve
Steven D. Whitaker, CRM

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