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Hi Tim --

I'll reply off-list, unless others jump in and ask for the same info. Thanks.

Burck

>From: "Vick, Tim" <[log in to unmask]>
>Date: 2008/03/25 Tue PM 12:31:20 CDT
>To: [log in to unmask]
>Subject: Re: Online tutoring program usage

>Burk,
>
>Without arguing forcefully for SMARTHINKING, could you please explain
>your last paragraph?
>
><quote>
>Also, while I'm at it, additional factors that should influence a
>decision are the total cost of providing an hour of tutoring
>(recruitment, training, benefits, non-use of tutors, technology,
>management, etc...) and the impact of service levels on student success
>(longer or inconsistent wait times and essay turnaround times).
><unquote>
>
>Tim
>*****************************************
>Tim Vick
>Director, Academic Resource Centers
>Macon State College
>100 College Station Drive, L-136
>Macon, GA 31206
>Phone: 478.471.2057
>[log in to unmask]
>http://www.maconstate.edu/arc/
>*****************************************
>-----Original Message-----
>From: Open Forum for Learning Assistance Professionals
>[mailto:[log in to unmask]] On Behalf Of [log in to unmask]
>Sent: Tuesday, March 25, 2008 12:37 PM
>To: [log in to unmask]
>Subject: Re: Online tutoring program usage
>
>Hello List --
>
>While I think it would be inappropriate for me to argue forcefully for
>SMARTHINKING's approach, I do want to correct the impression left by the
>previous comment. Schools may purchase SMARTHINKING on a per-student
>basis or on a per-hour basis. The numbers listed below reflect a
>per-student purchase where, for whatever reason, the school did not use
>the time they purchased. The school could have chosen a per-hour model
>where the school could have only paid for what they used. 
>
>Also, while I'm at it, additional factors that should influence a
>decision are the total cost of providing an hour of tutoring
>(recruitment, training, benefits, non-use of tutors, technology,
>management, etc...) and the impact of service levels on student success
>(longer or inconsistent wait times and essay turnaround times).
>
>Sincerely,
>
>Burck Smith
>CEO, SMARTHINKING
>
>
>>From: "Golson, Martin" <[log in to unmask]>
>>Date: 2008/03/25 Tue AM 10:58:16 CDT
>>To: [log in to unmask]
>>Subject: Re: Online tutoring program usage
>
>>When we used Smarthinking, our students primarily used their writing
>>support. Their services only cost us about $2.80 per student per year,
>>but based on utilization we were paying $96 per hour for the actual
>>service provided. 
>>
>>Martin Golson
>>Instructional Specialist
>>Austin Peay State University
>>
>>(931) 221-6553
>>
>>
>>
>>
>>-----Original Message-----
>>From: Open Forum for Learning Assistance Professionals
>>[mailto:[log in to unmask]] On Behalf Of Shevawn Eaton
>>Sent: Tuesday, March 25, 2008 10:50 AM
>>To: [log in to unmask]
>>Subject: Online tutoring program usage
>>
>>While we are on the subject, I have a couple of other questions.
>>
>> I'm wondering if you all are willing to share how much on-line
>tutoring
>>is used.  Maybe some contact numbers for the academic year?  Do you
>have
>>an idea of the per capita expense of these?
>>
>>Also, can you share how much you use them for math or other
>>computational courses?  And what systems you are most satisfied with
>for
>>that function. 
>>
>>Thanks.
>>
>>Shevawn Eaton, Ph.D.
>>Director, ACCESS/ESP
>>Northern Illinois University
>>DeKalb, IL 60115
>>PH: (815) 753-0581
>>www.tutoring.niu.edu
>>
>>FAX: (815) 753-4115
>>
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