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At UMass Lowell we are using WebCT which is supported by the division of
Continuing Studies Online programs.  We hire/train our own students as
peer tutors; they must have completed the courses they tutor with B+ or
better and obtain a letter of recommendation from faculty.  
Tutors use PC Tablets to tutor Physics I, II, and Calculus I, II.  All
the reasons cited below are factors when we considered subscribing to an
online tutoring program or using a homegrown one, and we opted to go
with the latter. With the program we are using we can archive tutoring
sessions so that faculty can take a look at what's been going on.  
We've gotten good feedback from all involved.   
Suzanne 

Learn as if you will live forever.
Live as if you will die tomorrow.
                  Gandhi
 
Suzanne Gamache, M. Ed.
Coordinator of Tutoring Services
Centers for Learning & Academic Support Services
UMass Lowell, Southwick 321
1 University Avenue
Lowell, MA 01854
Phone:  (978) 934-2947
Fax:      (978) 934-3088
 

-----Original Message-----
From: Open Forum for Learning Assistance Professionals
[mailto:[log in to unmask]] On Behalf Of Golson, Martin
Sent: Tuesday, March 25, 2008 10:57 AM
To: [log in to unmask]
Subject: Re: Online tutoring programs

We used Smarthinking for two years and have discontinued their service.
We considered using AskOnline, but opted to create our own Virtual
Academic Support Center (VASC) instead. We have built the (VASC) in
Desire -to-Learn. (It could have just as easily been built in
Blackboard, but TN uses D2L.) The VASC offers several advantages:

* We are saving $20,000 a year compared to what we spent on
Smarthinking.
* The money we spend on tutors remains at our university in the form of
funding to help our students pay for their education.
* The tutors have attended our classes and know what our professors
expect.
* The software we are using has already been purchased by the university
and can be used at no additional cost.
* We have control over tutor training and the responses they provide.

Martin Golson
Instructional Specialist
Austin Peay State University

(931) 221-6553



-----Original Message-----
From: Open Forum for Learning Assistance Professionals
[mailto:[log in to unmask]] On Behalf Of Janice Lee
Sent: Tuesday, March 25, 2008 9:39 AM
To: [log in to unmask]
Subject: Online tutoring programs

Hello:

I have been asked to prepare a comparison between online tutoring
programs in regards to differences and similarities and costs. I am
looking at Smarthinking, Tutor.com, Plato, eTutoring, and AskOnline. If
you use these programs or have considered using them, would you please
send me your thoughts? If anyone has already done a comparison on these
programs, I would appreciate seeing it.

Thank you for your help.
Janice Lee
Education Specialist
 
Cox College School of Nursing and Health Sciences
1423 N. Jefferson
Springfield. MO 65802
Phone:  417-269-3598
E-mail:  [log in to unmask]
 
 


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