3 Day UCLA Extension Course: Document Imaging and Document Management:
Spring 2008

All of the printed class materials are available free on the Internet for
those who cannot attend the class:
[].  All of the
materials can be downloaded with a single click and then printed with a
single click.  The materials are in a full text searchable PDF file.  All
acronyms are spelled out.  You can also download the materials as native
Microsoft Office files so that you can incorporate these materials in your
presentations, publications, or papers.  The course is generally offered
twice a year.

Course dates

Three days: Spring 2008: Friday, June 6, 2008, 8:00 AM to 5:00 PM, Saturday,
June 7, 2008, 8:00 AM to 5:00 PM, and Sunday, June 8, 2008, 8:00 AM to 5:00
PM at UCLA in Los Angeles.  Please see below for a detailed course
description.  To enroll, visit [], click on
'enter keyword', then enter 'document imaging' and click on the 'search'
button.  Click on first instance of 'view results' on the results screen.
Then, click on 'Document Imaging and Document Management'.  The course will
appear with enrollment instructions, click on the 'add to my study list'

Please see the website for the course description:

Course description

This course is for managers who have been assigned to manage a document
imaging system, and must start immediately, but can spend three days to
study the subject and its background.  This course is designed to assist
managers to be more effective in bringing the immediate and long term
benefits of document imaging and document management to their organizations
and to their organizations' clients, customers, and constituents.  Students
will gain an understanding of how document imaging can be used and managed
in both small and large-scale organizations.  Document imaging is the
process of scanning paper or microfilm documents.  Document imaging moves
the documents from their hard-copy format on shelves and in file cabinets to
a digital format stored in computer based document repositories.  Document
management organizes scanned documents, paper documents, and born-digital
documents in their native-format, for compliance with records retention
requirements, including permanent preservation.  This course provides an
understanding of the details that there is often no time to review in the
rush to implement a system.  The course content is intended to be useful to
students in their professional work for twenty years into the future and is
also intended to be useful for planning to preserve digital documents
forever.  The course may be too broad for those students seeking to learn a
specific software application.  Students will learn about the technology of
scanning, importing, transmitting, organizing, indexing, storing,
protecting, searching, retrieving, viewing, printing, preserving, and
authenticating documents for document imaging systems, and archives.  Image
and document formats, metadata, XML (eXtensible Markup Language),
multimedia, rich text, PDF (Portable Document Format), GIS (Geographic
Information Systems), CAD (Computer Aided Design), VR (Virtual Reality) and
GPS (Global Positioning System) indices, image enabled databases, data
visualization, finite element analysis models, animations, molecular models,
RAM (Random Access Memory) based SQL (Structured Query Language) databases,
knowledge management, data warehousing, records inventories, retention
schedules, black and white, grayscale, and color scanning, OCR (Optical
Character Recognition), multispectral imaging, audio and video digitizing,
destructive (lossy) and non-destructive (lossless) compression, digital
signatures and seals, encryption, the three components of vision:
resolution, color, and motion, the imaging technology of continuous tone,
halftoning, dithering, and pixels, RAID (Redundant Array of Inexpensive
Disks) fault tolerance, ECCs (Error Correcting Codes for RAID, CD, and DVD),
and mirrored site disaster planning will be discussed.  System design issues
in hardware, software, networking, ergonomics, and workflow will be covered.
Emerging technologies such as the DVD Digital Video Disc, HDTV (High
Definition TV), and very high speed Internet, intranet, and extranet links,
Internet protocol stacks, and Internet 2 will be presented.  The course will
include the DVD's role in completing the convergence of the PC and
television, the convergence of telephony, cable, and the Internet, the
merging of home and office, the merging of business and entertainment, and
the management of the resulting document types.  Can everything be
digitized?  The course follows Shakespeare through being (or not to be),
love, wisdom, knowledge, information, data, bits, and discernable
differences (optical disc pits).  Many professionals including records
managers, librarians, archivists, and compliance officers work with document
management issues every day.  While not limited to these professionals, this
course builds on the broad range of tools and techniques that exist in these
professions. The class content is designed so that students can benefit from
each part of the class without fully understanding every technical detail
presented.  This course is designed for non-technical professionals.
Several system designs will be done based on system requirements provided by
the students.  System designs are done to provide an understanding of the
design process, not to provide guaranteed solutions to specific problems.
There is no hands-on use of scanning equipment.  The course is designed to
improve the ability of non-technical managers to participate in, and to
direct, technical discussions. Instructional techniques include
storytelling, iconic objects, and videos.  Interaction between students is
considered an important part of the learning experience.

The course covers a wide variety of materials and provides a foundation for
understanding the many types of document management.  However, some people
might find the materials presented too broad for their purposes. If, in the
course materials, you find a single area of great interest to you, but you
have no interest in the other topics, it might be better if you included
just a portion of the class in a self-study plan.  Because the technology
continues to evolve rapidly, and the spread of technology is also occurring
rapidly, the course continues to evolve and is different each time it is

Instructor:  SteveGilheany@, BA Computer Science, MBA, MLS
Specialization in Information Science, CDIA (Certified Document Imaging
System Architect), CRM (Certified Records Manager), California Adult
Education teaching credential, Sr. Systems Engineer, 25 years of experience
in digital document imaging.

Enrollment is limited.  Please call the instructor at +1 (925) 457-0363 for
questions about the course.  Students are encouraged to read the course
materials and to speak with the instructor to determine if the course will
be suitable for their purposes.

Because there is no charge for making a room reservation, and room costs
increase when availability is limited, students are encouraged to make
reservations as early as possible.  For information on nearby hotels please
see: []

The instructor has taught classes similar to this course to document imaging
users and managers, in legal records management, to librarians and
archivists, and to various industry groups.  He has worked in digital
document management and document imaging for twenty-five years.  His
experience in the application of document management and document imaging in
industry includes:  aerospace, banking, manufacturing, natural resources,
petroleum refining, transportation, energy, federal, state, and local
government, civil engineering, utilities, entertainment, commercial records
centers, archives, non-profit development, education, and administrative,
engineering, production, legal, and medical records management.  At the same
time, he has worked in product management for hypertext, for windows based
user interface systems, for computer displays, for engineering drawing,
letter size, microform, and color scanning, and for xerographic,
photographic, newspaper, engineering drawing, and color printing.

The following is an example of the course materials available at
[]. There are also
several papers that describe various document management topics in prose.

Computer storage requirements for various digitized document types:

1 scanned page (8 1/2 by 11 inches, A4) = 50 KiloBytes (KByte) 
(on average, black & white, CCITT G4 compressed)

1 file cabinet (4 drawer) (10,000 pages on average) = 500 MegaBytes (MByte)
= 1 CD (ROM or WORM) 2 file cabinets = 10 cubic feet = 1,000 MBytes = 1
GigaByte (GByte) 10 file cabinets = 1 DVD (WORM)

1 box (in inches: 15 1/2 long x 12 wide x 10 deep) (2,500 pages) = 
1 file drawer = 2 linear feet of files = 1 1/4 cubic feet = 125 MBytes 
8 boxes = 16 linear feet = 2 file cabinets = 1 GByte


(1) The cost of document storage is now (2008) essentially zero.  Cell
phones (Apple iPhone second edition) have 16 GigaBytes of storage = 30
thousand scanned pages = 30 four drawer file cabinets.  Laptop computers
have 1 terabyte of storage = 20 million scanned pages = 2 thousand 4 drawer
file cabinets.

<P>(2) All of Microsoft Windows, all of Microsoft Office applications, all
of Microsoft, will soon reside within a browser window, any browser window,
on any computer, including Macs and Linux.  Just like lives in a
browser window, all of Microsoft will live in a browser window, using
Microsoft Silverlight.  [Microsoft's micro-footprint on your computer, in
your organization.]

<P>(3) Hard disks are going solid state, producing computers and video
cameras with no moving parts that are the size of a cell phone.  Samsung has
the first 16 Gigabyte chip stack.  


<P>(4) For the 50th the anniversary of the introduction of the first
magnetic disk, please see:

[] for more details and

Steve Gilheany, CRM, CDIA
Contact:  SteveGilheany@  (925)
457-0363 - new number

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